Assistant Manager, Housekeeping

Parker New York; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading hotel in NYC is seeking a Housekeeping Supervisor to oversee operations in one of the finest accommodations in Manhattan. The role involves supervising housekeeping staff, preparing work schedules, and ensuring high standards of cleanliness and guest satisfaction. Ideal candidates will have experience in hospitality with strong communication and problem-solving skills, thriving in a fast-paced environment.

Benefits

Medical

Dental

401K

Free Meals

Bonus

Vacation

Paid Holidays

Qualifications

• 2 years of housekeeping supervisory experience.
• Fluent in English with exceptional communication skills.
• Ability to work in fast-paced high-pressure situations.

Responsibilities

• Supervise staff to ensure guest rooms meet standards.
• Prepare daily work schedules and delegate tasks to the team.
• Train staff and motivate team creatively.

Skills

Communication

Problem Solving

Time Management

Education

Degree in Hospitality Management

Tools

Opera

Job description

At the Parker our focus is on style that remains functional. We work hard but have a blast doing so. Uptown. Not Uptight. Says it all.

The 729 rooms and suites in our midtown location aren't the only things that are top notch. Enjoy over-the-top breakfast at our 5 star diner NORMA's, voted "Simply the best breakfast in New York" by the Zagat Survey and Citysearch. Prefer something meatier? Our hidden spot, burger joint, was rated #1 by Zagat's and Fox News! If you're thirsty, head to Knave for a diabolical espresso or a splendid cocktail.

Swim on top of the world in the 42nd floor indoor Penthouse Pool or glisten below in our impressive gym, gravity fitness. Pampering? The underground has it all; our spa Moonshine, TenOverTen nail salon, and Drybar for a first class blowout.

Sleek and fashionable function space clustered on the second and third levels offer a total service environment including the latest in information technology. High atop the hotel, the illustrious Estrela Penthouse affords magnificent views of Central Park and the Manhattan Skyline.

Job Description

DO YOU HAVE WHAT IT TAKES?

You help sustain our ‘backbone’ department! You keep it running smoothly and efficiently while ensuring both guest and employee satisfaction. To succeed you will:

Supervise staff to make sure guest rooms are up to LPM standards

Prepare daily work schedule and delegate tasks to Housekeeping team

Act as a coach/mentor to staff; train when areas of improvement are identified

Proactively motivate team using creative ideas

Use good judgment when handling guest inquiries; always maintain confidentiality

Take corrective action when necessary to maintain positive guest relationships

Display a calm and professional demeanor at all times

Communicate with team members to meet deadlines

Qualifications

NEEDED:

These Essential Skills are required:

Degree in Hospitality Management or combination of housekeeping experience and education

2 years of housekeeping supervisory experience

Excellent verbal and written communication skills; fluent in English

Exceptional problem solving skills

Be a pro at meeting deadlines and working in fast-paced and high-pressure situations

These Desirable Skills will put you at the top of the stack:

Experience in an upscale NYC property

Experience managing a Union Staff

Knowledge of the Collective Bargaining Agreement

Multilingual (especially French, Cantonese, Mandarin, Spanish)

Familiarity with Opera and/or Hotel Expert

Additional Information

THE PERKS

Medical, Dental, 401K, Free Meals, Bonus, Vacation and Paid Holidays