Medical Assistant: Front & Back Office Infusion Support

Arizona Arthritis and Rheumatology Research, PLLC; Mesa (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Arizona Arthritis & Rheumatology Associates, P.C. is seeking a friendly Medical Assistant to join our team. You will cross-train for front and back-office duties and support patient flow with attention to detail and accuracy.

The ideal candidate has a Medical Assistant diploma or certificate, strong communication skills, and a commitment to patient privacy in a busy clinical setting. Spanish is a plus for serving a diverse patient population.

Qualifications

• High School Diploma or equivalent
• A Medical Assistant diploma or certificate from an accredited facility
• Bilingual in Spanish is desirable
• Phlebotomy knowledge and IV experience are a plus

Responsibilities

• Greet patients
• Register patients according to established protocols
• Assist patients to complete all necessary forms and documentation including medical insurance
• Ensure patient information is accurate including billing information
• Answer incoming calls and deal with inquiries
• Schedule patient appointments
• Collect co-pays and payments
• Obtain external medical reports as required by medical professionals
• Respond and comply to requests for information
• Complete other clerical duties as assigned
• Ensure reception area is well maintained, neat and clean
• Safeguard patient privacy and confidentiality
• Assist with charting and recording infusion vitals/administration
• Obtain vitals on patient prior to beginning infusion, during infusion and at discontinuation
• Draw labs if needed
• Perform verbal pre-infusion questionnaire with patient
• Assist with removal/discontinuation of iv
• Maintain sterile environment at all times
• Maintain drug inventory & medical supply stock

Skills

Patient care

Communication

Detail oriented

General clerical knowledge

Education

High School Diploma or equivalent

Medical Assistant diploma or certificate

Tools

Phlebotomy knowledge

IV experience

Job description

Arizona Arthritis & Rheumatology Associates, P.C. is seeking a friendly Medical Assistant to join our team. You will cross-train for front and back-office duties and support patient flow with attention to detail and accuracy.

The ideal candidate has a Medical Assistant diploma or certificate, strong communication skills, and a commitment to patient privacy in a busy clinical setting. Spanish is a plus for serving a diverse patient population.