Medical Assistant - Float Pool

Starling Physicians; Rocky Hill (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider in Rocky Hill is seeking a Medical Assistant Float to support physicians with patient care and clerical tasks. This role requires a commitment to providing high-quality care, assisting with patient intake, and maintaining efficient operational standards. Ideal candidates will have relevant certifications and strong organizational skills, as they will facilitate patient flow and ensure proper documentation in electronic systems. This position demands flexibility and a willingness to travel to multiple locations as needed.

Benefits

Medical Benefits

Dental Insurance

401k Savings Plan

Qualifications

• Required High School Diploma or equivalent and Medical Assistant certification.
• 0-1 year related work experience required.
• Basic proficiency in computer use is mandatory.

Responsibilities

• Assist physicians with clerical duties and patient flow.
• Obtain vital signs and document in EHR accurately.
• Prepares examination rooms and ensures stocks are maintained.

Skills

Organizational Skills

Communication

Patient Care

Education

High School Graduate/GED

Medical Assistant Certification

Associate Degree

Tools

Electronic Health Record (EHR)

Practice Management System (PMS)

Job description

About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

The Medical Assistant (MA) Float is responsible for assisting physicians, PA, or NP with clerical duties, patient flow, patient care, and procedures.

Essential Job Functions:

Prepares the examination room. Escorts patient into the room. Cleans examination room when the exam is complete.

Maintains efficient patient flow.

Ensures proper preparation for patient visits.

Prepares pertinent information needed for patient visits.

Communicates & provides care consistent with the age, cultural, spiritual, and developmental needs of the patient.

Answers the telephone in an appropriate manner. Directs calls and/or takes accurate messages.

Schedules appointments accurately and appropriately according to departmental guidelines.

Consistently and accurately stocks examination rooms with all necessary supplies.

Assists in ordering and maintaining all supplies as assigned.

Reconciles encounters daily and accurately, according to policy guidelines.

Effectively communicates problems, concerns, or issues to the Supervisor and/or Manager appropriately and promptly.

Understands and performs within the scope of practice.

Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.

Reviews and updates medication list and accurately documents knew allergies in the Electronic Health Record (EHR). Demonstrates an understanding of prescription control and prescription refill procedures.

Accurately documents allergies in EHR.

Employs appropriate and timely use of Tasking in EHR.

Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.

Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.

Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste.

Maintains proficiency with department specific equipment, troubleshoot, and reports malfunctions promptly

Facilitates transition of care to UCC/Hospital

Demonstrates flexibility with various work schedules.

All other duties as assigned

Recognizes and performs duties which need to be performed although not directly assigned.

Provide scribing services.

General Job Functions:

Other duties as assigned

Physical Job Requirements:

Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.

Physical agility, which includes the ability to maneuver the body while in place.

Dexterity of hands and fingers.

Endurance (e.g. continuous typing, prolonged standing/bending, walking).

Environmental Risks:

Allergens: dust, mold, and/or pollen

Combative Patients / Visitors

Education, Certification, Computer and Training Requirements:

High School Graduate/GED / Equivalent Work or Vocational / Technical School / Diploma, required. Associate Degree’s preferred.

0-1 year related work experience, required. 2-4 years related work experience, preferred.

Medical Assistant certification, required

Basic Life Support (BLS) or within 30 days of hire, required

Ability to communicate in English, both orally and in writing, required

Ability to organize and perform multiple tasks in a timely manner, required

Basic proficiency in computer use, required

Ability to commute to satellite offices as needed, required

Travel:

Travel to satellite locations as needed

Float Pool Locations: Avon, Bloomfield, Bristol, Cromwell, Enfield, Farmington, Glastonbury, Granby, Hartford, Manchester, New Britain, Newington, Rocky Hill, Southington, Tolland, Vernon, Wethersfield

#BeBIG

About Our Commitment
Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.