Medical Assistant, Float

Family Health Centers of San Diego; San Diego (CA); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Competitive Salary

Excellent Benefits

Retirement Plan with Employer Match

Paid Time Off

Medical/Dental/Vision

Wellness Programs

Job summary

Family Health Centers of San Diego is seeking a Medical Assistant to support ambulatory care across our clinics. You will prepare patients for exams, assist providers, and ensure accurate EHR documentation while maintaining a clean, efficient workflow.

Ideal candidates have a Medical Assistant diploma and at least 1 year of ambulatory care experience, with English/Spanish bilingual abilities preferred and CPR/BLS/ACLS certifications or willingness to obtain them.

Qualifications

• Experience in ambulatory care settings preferred and demonstrated patient interaction.
• Candidate should have basic computer skills and EHR familiarity.
• CPR/BLS or ACLS certification required or in scope to obtain.

Responsibilities

• Prepare patients for examinations and assist providers as needed.
• Maintain clean, organized clinic environment and proper workflow.
• Records patient information in EHR and assist with referrals and follow-ups.
• Travel to sites within San Diego County as required.

Skills

Ambulatory care experience

Interpersonal skills

Multi-tasking

Bilingual English/Spanish

Education

Medical Assistant diploma

High School Diploma or GED

Tools

Electronic Health Records

Job description

For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.

Our staff provides care to over 227,000 patients each year, of whom 91% is low-income and 29% is uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.

The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.

Job Roles

• Prepares patients for examinations and procedures and assists providers as needed.
• Attends in-services or completes make-up assignments.
• Keeps sites in compliance with TJC, DHS, CHDP, and Medi-Cal Managed Care Requirements.
• Performs Waive Testing and Phlebotomy.
• Consistently follows FHCSD Policies and Procedures to ensure positive patient outcomes.
• Maintains a clean, organized, and safe clinic environment.
• May support provider productivity. Assists with managing clinic flow, scheduling patient follow-up appointments, communicating referral information, and discharge instructions.
• Responds to voicemails, routes messages, and returns phone calls in a timely manner.
• Records patient information in Electronic Health Record (EHR).
• May be responsible for administering medications, including injections.
• May be responsible for cleaning, processing, and sterilizing medical instruments.
• Collects and handles laboratory specimens appropriately.
• Follows 5S and continuous quality improvement methods in the workplace
• Travels to locations as necessary; integrates to workflow and helps support clinic productivity.
• Performs other duties as assigned.

Requirements

• Medical Assistant diploma from an approved course required.
• High School Diploma or GED Equivalent required.
• Or equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
• Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, or Advanced Trauma Life Support, or Advance Resuscitation Training required.
• Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Age 21; Licensed for a minimum of 3 years; No violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving with 7 years.

Experience/Specialized Skills (including Language)

• A minimum 1 year of experience in an ambulatory care setting or similar setting is highly preferred.
• Ability to maintain good interpersonal interactions with clients and co-workers as a member of a multi-disciplinary community health team with a diverse multi-cultural population.
• Ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment.
• Basic computer literacy ability to comply with department needs and expectations (i.e., electronic medical record documentation, obtaining background information and reports on patients, following up on appointments, etc.).
• Basic organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals.
• Bilingual in English/ Spanish preferred.

Rewards

• Job type: Regular Full
• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts and Wellness Programs

We are excited to share that the salary range for this position is:

$29.00 - $33.67

Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net)

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.