Medical Assistant Float

Rhode Island Medical Society; Providence (RI); On-site; USD 25,000 - 36,000; Full time

Job summary

The Providence Center Medical Assistant Float will perform routine and higher level administrative tasks to assist physicians, nurses and other clinical staff in effectively accomplishing their medical duties.

The Float Medical Assistant must be able to travel to other TPC department and program sites to cover for other Medical Assistants, as assigned.

Qualifications

• High School or GED required.
• Entry level position with preference for Medical Assistant Certificate and License.
• Bilingual Spanish preferred.
• Must possess good typing skills and strong spelling/grammar.
• Excellent communication skills and general computer experience required.
• Ability to multitask and maintain attention to detail.
• Must be a team player with interpersonal skills and an assertive coordination style.
• Sensitive to the client population served.

Responsibilities

• Maintain cooperative, respectful relationships with Center Staff, local agencies, consumers and the public.
• Work with coworkers and supervisory staff in a constructive manner.
• Accept and benefit from constructive criticism.
• Provide excellent customer service.
• Type correspondence for doctors with proper format and 24-hour turnaround.
• Handle copies/faxes per HIPAA and policies; file materials alphabetically or numerically.
• Obtain patient information and laboratory results as directed by physicians.
• Record vital signs (BP, temperature, weight) and coordinate with Case Managers for appointments.
• Distribute test results and assist with medication groups.
• Monitor medication sample closet and assist in drug disposal.
• Order urine screen supplies and assist with urine tests.
• Assist with scheduling tests and treatments; enter medical records for upcoming appointments.
• Coordinate medication appointments for residential clients and handle insurer authorizations.
• Respond courteously to consumers and ensure accurate contact information in messages.
• Attend team meetings and work a flexible schedule including some evenings.

Skills

Typing skills

Spelling/grammar

Communication skills

Computer literacy

Multitasking

Attention to detail

Team player

Assertive style

Bilingual Spanish

Education

High School or GED

Job description

Job Summary

The Providence Center Medical Assistant Float will perform routine and higher level administrative tasks to assist physicians, nurses and other clinical staff in effectively accomplishing their medical duties.

Maintain cooperative, respectful relationships with Center Staff, local agencies, consumers and the public.

The Float Medical Assistant must be able to travel to other TPC department and program sites to cover for other Medical Assistants, as assigned.

Duties and Responsibilities

Maintain cooperative, respectful relationships with Center Staff, local agencies, consumers and the public.

Work in cooperation with coworkers and supervisory staff in a constructive manner.

Accept and benefit from constructive criticism.

Provide excellent customer service.

Type correspondence for doctors. Ensure typed documents are in proper format, accurate and completed within 24 hours of receipt of request.

Make copies and/or fax documents for physician in accordance with HIPPA guidelines and TPC policies.

Ability to sort and file materials correctly by alphabetic or numeric systems.

Obtain patient information as directed by physician from other agencies.

Obtain patients laboratory results and recent medication sheet from their PCP.

Obtain vital signs (blood pressure, temperature and weight)

Follow-up with Case Managers to assure patients keep their lab appointments.

Sort and distribute diagnostic test results.

Fill out basic information on TDI forms, forward to physician for signature.

Assist physicians and nurses with medication groups

Monitor medication sample closet; review for expired medications. Call drug company representatives as needed and assist in drug disposal.

Monitor and order urine screen supplies and assist with urine screens.

Assist clinical supervision and staff as required.

Medication Requests/Refills

Process medication requests and ensure that all medication requests for the day are completed by end of shift.

Call pharmacy to refill existing medication per physicians order.

Conduct collateral coordination with primary care physicians as needed.

Assist with scheduling of tests and treatments as requested by physician (ie: physicals, EKGs, etc.).

Enter medical records that need to be pulled for the clients next appointment. (Request chart 48 hours in advance).

Assist with smooth coordination of medication appointments for residential clients

Call insurance companies for authorizations needed as required.

Respond courteously to consumers.

Obtain vital signs such as blood pressure, temperature and weight.

Advise physician of the arrival of their appointments and forward chart to physician.

Answer incoming calls for physicians and other clinical staff as required and ensure messages contain correct spelling of names, phone numbers and brief message regarding the call.

Place calls through to the appropriate staff person.

Answer questions and investigate if answer is not known until resolution.

Maintain patient confidentiality.

Attend and participate in scheduled team meetings.

Work a flexible schedule to include some evenings.

Other duties as assigned.

Requirements

High School or GED Required

Entry Level

Medical Assistant Certificate and License preferred.

Bilingual Spanish preferred.

Must possess good typing skills as well as good spelling and grammar.

Excellent communication skills required.

General computer experience also required.

Incumbent must be able to multitask.

Attention to detail and strong organization skills are required.

Sustained and consistent follow-up on required actions is necessary to be successful.

Must be a team player with strong interpersonal skills.

Requires assertive style to coordinate successful completion of responsibilities.

Must be sensitive to the client population served by The Providence Center.

Care New England Health System (CNE) and its member institutions;Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.