Locations: 1001 Main Street (Conventus), Buffalo, NY 14203
Medical Assistant (Float) – UBMD Gynecology
Full-Time | Onsite
Locations: 1001 Main Street (Conventus), Buffalo, NY 14203
Practice: University Gynecologists & Obstetricians
Pay: Starting at $18.00 per hour
Position Summary
The Medical Assistant (MA) promotes patient flow in the clinical areas of the office by performing a variety of clinical support tasks under the direction of the Clinical Supervisor.
Key Responsibilities
Patient-Centered Approach:
- Be compassionate, respectful, and friendly in all interactions whether in person or over the phone.
- Function as liaison between Patient and Provider to deliver excellent patient care and a positive patient experience
Visit Preparation
- Obtain and maintain complete and accurate medical records including primary, specialty, laboratory, procedural, and surgical records by utilizing various applications such as Healthelink, Infoclique, Quest, etc.
- Prepare and maintain examination and treatment areas by cleaning/turning over rooms, setting up equipment, and stocking supplies.
- Properly set up rooms for office-based procedures
- Escort patient to room, obtain vital signs, take medical history, and verify medications.
- Prepare patients for exams.
Labs and Procedures
- Collect and process laboratory specimens.
- Assist providers with office-based procedures.
Communication
- Communicate effectively with patients, providers, and other staff members.
- Regularly monitor internal communication systems including but not limited to EHR and email.
- Cover non-clinical tasks including answering the phone, scheduling appointments, etc., as needed.
Other
- Complete forms and release of records requests.
- Assist with supply inventory, stocking, and ordering as needed.
- Adhere to PHI and HIPAA regulations
- Communicate with clinical staff and physicians
- Perform faxing, filing, and data entry.
- Participate in regular continuing education and training to maintain skillset and knowledge within the field of OBGYN.
- Other duties as assigned.
Qualifications
Education: High school diploma or equivalent (Associate's or Bachelor's degree preferred).
Experience/Qualifications
- 1-3 years of experience working in healthcare, preferably as an MA in an OBGYN outpatient setting
- Exceptional communication and interpersonal skills to support patients with sensitivity and empathy
- Excellent customer service and critical thinking skills
- Able to multitask in a fast-paced clinical environment while prioritizing patient-centered care
- Proficiency with phone and computer systems including electronic health record (EHR)
- Strong organizational skills and keen eye for detail
- Ability to adapt to an ever-changing healthcare field
Benefits
- 403(b) retirement plan with employer matching
- Medical, dental, vision, life, and disability insurance
- Paid time off
Work Location: In person
Job Type: Full-time
University Gynecologists & Obstetricians is an Equal Employment Opportunity (EEO) employer.