Medical Assistant (Family Practice)

Premier Family Health Care; California; On-site; USD 38,000 - 48,000; Full time

Job summary

Premier Family Health Care in California is seeking a Medical Office Assistant to support front-desk operations, verify patient information, and assist with insurance questions. The role requires strong communication, organization, and a patient-first approach.

Responsibilities include patient prep, data entry, and maintaining confidential medical records while delivering excellent customer service in a fast-paced clinic setting.

Qualifications

• High school diploma or equivalent.
• 2 years minimum experience in a medical office setting.
• Experience with EMR (Office Ally, Athena) a plus.
• Excellent verbal and written communication skills.
• Bilingual Spanish preferred.
• Strong customer service and phone skills.
• Knowledge of patient eligibilities, deductibles, copays.
• Organized and detail oriented.
• Ability to learn quickly and maintain confidentiality.

Responsibilities

• Greet patients and verify information for visits.
• Assist with insurance eligibility and basic billing tasks.
• Prepare patients for examination and take vital signs.
• Maintain medical records and ensure confidentiality.
• Support physicians with office procedures and scheduling.

Education

High school diploma or equivalent

Tools

Office Ally

Athena

EMR

Job description

Job Description

Skills/ Requirements

• High school diploma/ Equivalent
• 2 years minimum of experience in a medical office setting
• Experience with EMR (Office Ally, Athena) a plus
• Excellent verbal and writing skills
• Excellent communication skills
• Ability to learn quickly
• Great customer service skills
• Good with computers/ phone skills
• Knowledge of eligibilities, medical deductibles, copays
• Self-motivation
• Punctual and dependable
• Organization skills
• Pay attention to details
• A Professional demeaner
• Bilingual (Spanish)
• Helps patients by providing information, services, and assistance.
• Maintains medical supplies inventory and performing preventive maintenance to keep medical equipment operating.
• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.
• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.
• Saves doctors' time by helping with office procedures.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.
• Counsels patients by transmitting physician's orders and questions about surgery.
• Schedules surgeries by making arrangements with the surgical center; verifying times with patients; and preparing charts and pre- admission and consent forms.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Updates job knowledge by participating in educational opportunities and reading professional publications.
• Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
• Enhances practice reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.

Company Description

Multi-Provider Family Practice