Medical Assistant - Family Medicine (CCMA, CMA, NCMA, RMA or EMT)

RPMGlobal; Portland (OR); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a compassionate and dedicated team as a Medical Assistant at a leading healthcare provider in Portland. This role involves assisting licensed practitioners in providing top-notch patient care and ensuring a seamless clinical experience. You'll be responsible for preparing patients for exams, managing electronic health records, and supporting a collaborative healthcare environment. If you are passionate about healthcare and eager to make a difference in patients' lives, this opportunity offers a rewarding career path with comprehensive benefits and a supportive workplace culture.

Benefits

401k plan with Employer Matching

Comprehensive Medical, Dental and Vision insurance

Flexible Spending Account

Paid Time Off (PTO) accrual

Paid Wellness day

Employee Assistance Program

Seven paid holidays

Qualifications

• Must have current Medical Assistant Certification or EMT license.
• High School Diploma or equivalent is required.

Responsibilities

• Assist licensed practitioners in patient treatment and management.
• Prepare patients for exams and document vital signs accurately.
• Manage scheduling and documentation in EHR.

Skills

Medical Assistant Certification

EMT License

CPR Certification

Basic Medical Terminology

Infection Control Knowledge

EHR Documentation

Organizational Skills

Oral Communication Skills

Computer Skills

Education

High School Diploma or equivalent

Tools

Electronic Health Record (EHR)

Personal Protective Equipment (PPE)

Job description

At The Portland Clinic our mission is to be a trusted community collaborating to improve the health and well-being of those we serve. Join our team and let us work together to offer a welcoming, inclusive environment for our patients and the communities we serve.

JOB TITLE: Medical Assistant

SUPERVISOR: Branch Manager/Office Supervisor

HOURS PER WEEK: 40hrs/Non-Exempt (Monday - Friday 8:00am - 5:00pm)

DEPARTMENT: Clinical

HIRING BONUS: $1,000 after 90 days

The following information is designed to outline the essential functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.

PRIMARY FUNCTION: To assist the licensed independent practitioner (LIP) in the treatment and management of the patient. To provide comfort and support for the well-being of the patient. To work as a team member with RNs, LPNs, and other ancillary staff.

DUTIES AND RESPONSIBILITIES: (*ESSENTIAL FUNCTIONS)

1. Prepare patients for exam or treatment by proper set up of the exam/treatment room and rooming the patient utilizing The Portland Clinic’s (TPC) rooming protocol, including accurate measurement of vital signs and complete documentation in the electronic health record (EHR). *
2. Prioritize and communicate patient concerns and make appropriate decisions regarding communicating and coordinating with clinicians for follow up. Make complex cognitive decisions in relationship to the department. *
3. Assist the LIP as needed with diagnostic and/or surgical procedures and exams specific to the department. This may include but is not limited to the following: assisting and set up with in-office procedures, gynecological exams, performing EKGs, PFT/spirometry, minor wound care and dressing, suture or staple removal, nebulizer treatments, and administering vaccinations. *
4. Clean exam and procedure rooms throughout the day as required by OSHA and as needed. *
5. Manage a desk in both an individual and group setting by scheduling patients, computer data entry, In Basket management including but not limited to the following: patient call back messages, MyChart messages, prescription requests, results, referral messages/work queue, staff messages, processing prior authorizations and other items outlined by the department. Also, the management of incoming and outgoing phone calls, proper documentation within the EHR, following TPC and HIPAA guidelines, and monitoring provider and clinical support schedules (and other schedules as needed by the branch/department). *
6. Clean and prepare instruments for autoclaving following OSHA and TPC guidelines/policies for the prevention of the spread of bloodborne pathogens, properly using safety and personal protective equipment (PPE). *
7. Clean and organize shared work areas including exam rooms, nursing station, utility rooms and supply areas, maintaining accurate documentation in logbooks/checklists as required. *
8. Participate as an active care team member in a patient-centered medical home.
9. Assist and train others as needed. Work under the general supervision of a licensed healthcare provider (MD, NP, PA, RN, or LPN at direction of a RN). Attend nursing meetings and in-services. Participate in clinic committees as requested by supervisors or management.
10. Assist/float to other departments as requested by supervisor or management. *
11. Maintain regular work attendance and punctuality. *
12. Comply with HIPAA and OSHA guidelines at all times to ensure patient and staff safety.
13. Employees will not be discourteous or disrespectful to customers or any member of the public while in the course and scope of company business. *
14. Work in a cooperative manner with management/supervisor, coworkers, customers, and vendors. *
15. Abide by company policies. *
16. Other duties as assigned. *

REQUIREMENTS:

1. Current Medical Assistant Certification or must fulfill the requirements for Certification within 90 days from your date of hire. If met, you must also provide proof of having been issued MA Certification within 120 days of your date of hire, -OR-
2. Current Oregon Emergency Medical Technician (EMT) license (basic or advance) and national EMT registration with the National Registry of Emergency Medical Technicians (NREMT). Once certification is in place, it must remain active.
3. High School Diploma or equivalent
4. Current American Heart Association (AHA) CPR Certification

EXPERIENCE/QUALIFICATIONS/SKILLS PREFERRED:

1. Basic understanding of Medical Terminology
2. Basic understanding of infection control
3. Basic understanding and proficiency of documentation in the EHR
4. Values team success
5. Compassionate, patient, and tactful
6. Shows an interest in taking action to increase his/her knowledge and development as an employee
7. Contributes to an environment where people feel valued
8. Skill in establishing and maintaining effective working relationships with patients and staff
9. Proficiency in basic computer skills
10. Organizational skills and ability to prioritize workflow
11. Oral communication skills and excellent phone etiquette with an ability to convey and receive information via telephone
12. Competency in language, grammar, and spelling
13. Ability to interact and establish a good rapport with people over the telephone and in person, often in stressful situations
14. Capability of effectively working on more than one task without a reduction in the quality of work and service performed
15. Ability to react calmly and effectively in emergency situations and to work under pressure
16. Ability to accept responsibility and use initiative to proceed with necessary tasks without direct supervision

COMPENSATION AND BENEFITS (Benefits eligibility begins at 20hrs/wk):

1. 401k plan with Employer Matching up to 4.5% annually
2. Roth IRA
3. Comprehensive Medical, Dental and Vision insurance
4. Flexible Spending Account
5. Company provided $10K Group Life/AD&D insurance
6. Voluntary benefits: Life/AD&D, Dependent Life/AD&D, Short-Term Disability, Critical Illness, and Disability
7. 4.92 hours of PTO accrual per pay period (PTO accrual is prorated based upon FTE)
8. One paid Wellness day per year
9. Seven paid holidays, and 1 partially paid holiday (mid-day closure)
10. Employee Assistant Program