On Call Medical Assistant (CCMA, CMA, NCMA, RMA or EMT)

The Portland Clinic; Beaverton (OR); On-site; USD 35,000 - 45,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Medical Assistant to join their team. In this role, you will play a vital part in patient care, assisting licensed practitioners with examinations and treatments, and ensuring a welcoming environment for patients. This position offers the opportunity to work collaboratively with a team of healthcare professionals, contributing to the well-being of the community. If you are compassionate, organized, and eager to grow in your career, this is the perfect opportunity to make a meaningful impact in healthcare.

Qualifications

• Current Medical Assistant Certification or EMT license.
• High School Diploma or equivalent required.

Responsibilities

• Assist licensed practitioners in patient treatment and management.
• Prepare patients for exams and document vital signs.

Skills

Medical Terminology

Infection Control

EHR Documentation

Compassionate Patient Care

Organizational Skills

Communication Skills

Basic Computer Skills

Education

High School Diploma or equivalent

Medical Assistant Certification

CPR Certification

Job description

At The Portland Clinic our mission is to be a trusted community collaborating to improve the health and well-being of those we serve. Join our team and let us work together to offer a welcoming, inclusive environment for our patients and the communities we serve.

JOB TITLE : Medical Assistant

SUPERVISOR : Branch Manager / Office Supervisor

HOURS PER WEEK : Variable / Non-Exempt

DEPARTMENT : Nursing Services

The following information is designed to outline the essential functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.

PRIMARY FUNCTION : To assist the licensed independent practitioner (LIP) in the treatment and management of the patient. To provide comfort and support for the well-being of the patient. To work as a team member with RNs, LPNs, and other ancillary staff.

DUTIES AND RESPONSIBILITIES : (

• ESSENTIAL FUNCTIONS)

1. Prepare patients for exam or treatment by proper set up of the exam / treatment room and rooming the patient utilizing The Portland Clinic's (TPC) rooming protocol, including accurate measurement of vital signs and complete documentation in the electronic health record (EHR).

2. Prioritize and communicate patient concerns and make appropriate decisions regarding communicating and coordinating with clinicians for follow up. Make complex cognitive decisions in relationship to the department.

3. Assist the LIP as needed with diagnostic and / or surgical procedures and exams specific to the department. This may include but is not limited to the following : assisting and set up with in-office procedures, gynecological exams, performing EKGs, PFT / spirometry, minor wound care and dressing, suture or staple removal, nebulizer treatments, and administering vaccinations.

4. Clean exam and procedure rooms throughout the day as required by OSHA and as needed.

5. Manage a desk in both an individual and group setting by scheduling patients, computer data entry, In Basket management including but not limited to the following : patient call back messages, MyChart messages, prescription requests, results, referral messages / work queue, staff messages, processing prior authorizations and other items outlined by the department. Also, the management of incoming and outgoing phone calls, proper documentation within the EHR, following TPC and HIPAA guidelines, and monitoring provider and clinical support schedules (and other schedules as needed by the branch / department).

6. Clean and prepare instruments for autoclaving following OSHA and TPC guidelines / policies for the prevention of the spread of bloodborne pathogens, properly using safety and personal protective equipment (PPE).

7. Clean and organize shared work areas including exam rooms, nursing station, utility rooms and supply areas, maintaining accurate documentation in logbooks / checklists as required.

8. Participate as an active care team member in a patient-centered medical home.

9. Assist and train others as needed. Work under the general supervision of a licensed healthcare provider (MD, NP, PA, RN, or LPN at direction of a RN). Attend nursing meetings and in-services. Participate in clinic committees as requested by supervisors or management.

10. Assist / float to other departments as requested by supervisor or management.

11. Comply with HIPAA and OSHA guidelines at all times to ensure patient and staff safety.

12. Employees will not be discourteous or disrespectful to customers or any member of the public while in the course and scope of company business.

13. Work in a cooperative manner with management / supervisor, coworkers, customers, and vendors.

14. Abide by company policies.

15. Other duties as assigned.

16. Maintain regular, in person, work attendance and punctuality, as scheduled.

REQUIREMENTS :

• Current Medical Assistant Certification or must fulfill the requirements for Certification within 90 days from your date of hire. If met, you must also provide proof of having been issued MA Certification within 120 days of your date of hire, -OR-
• Current Oregon Emergency Medical Technician (EMT) license (basic or advance) and national EMT registration with the National Registry of Emergency Medical Technicians (NREMT). Once certification is in place, it must remain active.
• High School Diploma or equivalent
• Current American Heart Association (AHA) CPR Certification

EXPERIENCE / QUALIFICATIONS / SKILLS PREFERRED :

• Basic understanding of Medical Terminology
• Basic understanding of infection control
• Basic understanding and proficiency of documentation in the EHR
• Values team success
• Compassionate, patient, and tactful
• Shows an interest in taking action to increase his / her knowledge and development as an employee
• Contributes to an environment where people feel valued
• Skill in establishing and maintaining effective working relationships with patients and staff
• Proficiency in basic computer skills
• Organizational skills and ability to prioritize work flow
• Oral communication skills and excellent phone etiquette with an ability to convey and receive information via telephone
• Competency in language, grammar, and spelling
• Ability to interact and establish a good rapport with people over the telephone and in person, often in stressful situations
• Capability of effectively working on more than one task without a reduction in the quality of work and service performed
• Ability to react calmly and effectively in emergency situations and to work under pressure
• Ability to accept responsibility and use initiative to proceed with necessary tasks without direct supervision

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