Medical Assistant - EPIC, Vitals & Phlebotomy

NYU Langone Health; New York (NY); On-site; USD 62,000 - 63,000; Full time

Job summary

NYU Langone Health is seeking a Medical Assistant (FGP) for the Manhattan Tisch Center Essex Crossing. The role focuses on patient intake, vital signs, specimen collection, and EPIC documentation, supporting physicians and clinic operations while upholding privacy and quality standards.

The position emphasizes attentive patient care, teamwork with clinicians and administrative staff, and adherence to NYU Langone Health's service principles and HIPAA requirements.

Qualifications

• To qualify you must have a High School Diploma or the equivalent.
• Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant Certification from a Nationally Recognized accredited institution (such as AAMA, AMT, NCCT, NHA).
• Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; demonstrated ability in computer skills.

Responsibilities

• Escorts patients to exam rooms
• Cleans and stocks exam rooms
• Measures and records patient vital signs
• Obtains and processes blood samples as per NYULH policy
• Supports quality initiatives by following FGP guidelines for collecting and documenting information in the EMR
• Promotes a positive patient experience
• Communicates effectively with providers and administrative staff, escalates issues
• Answers phone calls
• Reviews and respond to inbasket messages
• Follows up on Rx refill requests
• Assists physician with patient intake & transcribing visit into EPIC
• Performs other duties as needed
• Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed
• Follows guidelines for validating patient medical record when accessing and updating information
• Assists with maintaining patient flow to and from exam rooms and treatment areas
• Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient
• Communicates the functionality and purpose of MyChart to patients during intake
• Maintains patient privacy as it relates to HIPPA standards
• Handles appropriate patient calls and documents outcome of all patient communications as needed
• Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care
• Assists physicians with procedure and/or set-up according to the specialty where necessary
• Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed
• Cleans and sterilizes designated equipment after use
• Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment

Job description

NYU Langone Health is seeking a Medical Assistant (FGP) for the Manhattan Tisch Center Essex Crossing. The role focuses on patient intake, vital signs, specimen collection, and EPIC documentation, supporting physicians and clinic operations while upholding privacy and quality standards.

The position emphasizes attentive patient care, teamwork with clinicians and administrative staff, and adherence to NYU Langone Health's service principles and HIPAA requirements.