Medical Assistant (ENT)

Austin Regional Clinic: ARC; Round Rock (TX); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Tuition reimbursement

Life insurance

Health & fitness program

Job summary

Austin Regional Clinic in Round Rock, TX is seeking a Medical Assistant to support clinicians with patient care, rooming patients, taking vital signs, and performing routine diagnostics. Monday–Friday, 8am–5pm; strong emphasis on accurate documentation, patient education, and adherence to clinic protocols.

You will handle medication refills per ARC protocols, assist with procedures, manage supplies, and maintain equipment while upholding HIPAA and OSHA standards.

Qualifications

• High school diploma or equivalent is required.
• Graduate of a medical assistant program or direct patient care experience in related roles.
• CPR/BLS certification preferred or obtained within 60 days of hire.

Responsibilities

• Accurately reports and documents status, care rendered, and provider orders.
• Refills medications following ARC protocols.
• Rooms patients, records vital signs, and prepares for exams.
• Performs diagnostics such as EKGs, audiograms, and vision screenings.
• Monitors and orders medical/office supplies as needed.
• Reviews refill baskets and EPIC triage calls; assists with daily refills.

Skills

Patient care

Medical terminology

Multi-tasking

Customer service

Communication skills

Team player

Computer skills

Education

High school diploma or equivalent

Medical Assistant program graduate

CNA/EMT/PCT experience

Job description

Austin Regional Clinic has been voted a top Central Texas employer for over 15 years. Austin Regional Clinic is one of Central Texas’ largest professional medical groups with 35+ locations and is continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development, and more. For additional information visit https://www.austinregionalclinic.com/careers/.

Responsibilities

• Accurately and completely reports and documents status, care rendered, response to care, provider orders, contacts with patient and/or other healthcare providers.
• Refills medication following the ARC refill protocols.
• Accurately and completely rooms patients, takes and documents vital signs, prepares patients for provider exam.
• Follows clinic protocols and directions given by nursing team leader or supervisor.
• Performs diagnostic testing including but not limited to EKGs, audiograms, tympanograms, spirometry, and visual screenings with reporting and documentation as appropriate.
• Monitors inventory of medical and/or office supplies and equipment, ensuring units and/or rooms are properly stocked and supplies are current and not expired. Orders supplies as needed.
• Responsible for reviewing both Provider refill in basket and assisting with daily medication refill request using the ARC refill protocol.
• Responsible for reviewing EPIC triage call in basket for any callbacks.
• Cleans patient rooms as needed, including proper handling of dirty laundry.
• Ensures laundry cart is stocked with fresh linens on a daily basis.
• May assist providers with sigmoidoscopy exams and cardiac stress testing by setting up equipment, assisting with patient preparation, and cleaning and storing equipment after exam. Reports and documents appropriately.
• Maintains equipment (autoclaves, sterilizers, washes speculums, checks expiration dates, etc.)
• Adheres to all company policies, including but not limited to OSHA, HIPAA, compliance and Code of Conduct.
• Regular and dependable attendance.
• Follows the core competencies set forth by the Company, which are available for review on CMSweb.
• Works holiday shift(s) as required by Company policy.
• Staff Medical Assistant:
  • Provides patients with educational materials as directed.
  • Administers medication under physician’s direction and within the scope of practice as demonstrated by completion of training and testing.
  • Responsible for reviewing result note in basket and calling /informing patients of normal lab results.
  • Reviews provider instructions regarding abnormal results.

Qualifications

Required:

• High school diploma or equivalent.
• Required to meet one of the following:
  • Medical Assistant experience, or
  • CNA/EMT/PCT (or other comparable experience) providing direct patient care, beyond Activities of Daily Living, including experience taking manual vitals and giving medications and/or injections, or
  • Graduate of a medical assistant program.

Preferred:

• Six (6) months or more experience as a Medical Assistant.

Certificate/License

• Medical Assistant certification preferred.
• Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card or within 60 days of hire required.

Knowledge, Skills and Abilities

• Ability to administer medications & injections within scope of position within 90 days of hire.
• Knowledge of medical terminology.
• Excellent organizational skills.
• Excellent phone listening skills.
• Ability to multi-task in a fast-paced environment and manage competing priorities.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Excellent interpersonal & problem solving skills.
• Ability to work in a team environment.
• Excellent computer and keyboarding skills, including familiarity with Windows.
• Ability to engage others, listen and adapt response to meet others’ needs.
• Ability to align own actions with those of other team members committed to common goals.
• Ability to manage competing priorities.
• Ability to perform job duties in a professional manner at all times.
• Ability to understand, recall, and communicate, factual information.
• Ability to understand, recall, and apply oral and/or written instructions or other information.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to apply common sense in performing job.

Work Schedule

Monday - Friday 8am-5pm

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.