Medical Assistant- ENT

UPMC; Pittsburgh (Allegheny County); On-site; USD 36,000 - 60,000; Full time

Job summary

UPMC in Pittsburgh's ENT practice seeks a full-time Medical Assistant to provide clinical and administrative support. You will room patients, take vital signs, collect histories, assist providers, maintain exam rooms, and document in the EMR.

This position requires a high school diploma or equivalent, basic computer skills, and knowledge of medical terminology. Licenses such as BLS/CPR and Act 34 are preferred. Training will be based on the Medical Assistant Career Ladder.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and knowledge of medical terminology essential.
• Experience with rooming patients and basic clinical tasks preferred.
• Ability to obtain vital signs and medical histories.
• Strong organization and communication skills.
• Willingness to follow HIPAA and safety policies.

Responsibilities

• Send/receive patient medical records in compliance with HIPAA and regulations.
• Obtain lab/x-ray reports, hospital notes, and referrals; schedule appointments; verify insurance; manage charts.
• Prepare and clean exam rooms; maintain infection control; restock supplies.
• Assist patients with walking/transfers, gather history, take vitals, and relay instructions.
• Answer calls and provide patient education as directed.
• Perform phlebotomy, basic EKGs, and level one labs; assist physicians with procedures.

Skills

Vital signs

Phlebotomy

EKG

Medical terminology

Patient communication

Education

High school diploma or equivalent

Tools

EMR/EHR

Job description

UPMC is hiring a full-time Medical Assistant to support the ENT practice located at 203 Lothrop Street, Suite 300, Pittsburgh, PA 15213. This role works Monday through Friday, 8:00 a.m. to 4:30 p.m., and is responsible for providing high-quality clinical and administrative support to ensure efficient patient care. Key responsibilities include rooming patients, obtaining vital signs and medical histories, assisting providers with examinations and procedures, preparing and cleaning exam rooms, and managing clinical documentation in the electronic medical record.

Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education.

Responsibilities

• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
• Answering calls and providing pertinent information including patient education as directed.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
• High school diploma or equivalent is required.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

Licensure, Certifications, and Clearances

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran