Medical Assistant – Detox & Crisis Care

New-Directions-Northwest; Baker City (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company-paid medical coverage

Dental and vision benefits

Employer retirement contributions

Paid vacation and sick leave

Personal days

Paid holidays

Health Savings Account contributions

Flexible Spending Account

Employee Assistance Program

Job summary

New Directions Northwest – Recovery Village in Baker City, Oregon, is seeking a compassionate Medical Assistant to join the Recovery Village Medical Detox & Crisis Respite team. You will support RNs, prescribers, and clinicians in delivering medical care to individuals in detox and crisis respite services.

The role emphasizes clinical documentation, patient intake, vital signs, medication support, and crisis intervention, with a trauma-informed, respectful environment.

Qualifications

• Current Medical Assistant certification (CMA, RMA, or equivalent) from an accredited program.
• Current CPR and First Aid certification.
• Minimum of one year of clinical experience, preferably in behavioral health or detoxification.
• Current Oregon driver’s license with acceptable driving record.
• Ability to pass background check and maintain confidentiality.

Responsibilities

• Assist RNs with admissions and intakes, including collecting vital signs, health histories, and withdrawal information.
• Support nursing staff in monitoring detoxification and crisis respite clients.
• Observe for distress or withdrawal and communicate concerns promptly to the RN or prescriber.
• Assist RNs with medication preparation and administration per policy.
• Maintain accurate MARs and document in the EHR.
• Assist with controlled-substance counting and reconciliation with licensed staff.
• Document vital signs, observations, and medication-support activities in the EHR.
• Maintain confidentiality of protected health information.
• Participate in shift handoffs and communicate effectively with nursing staff, prescribers, and case managers.
• Coordinate with external providers, pharmacies, and referral sources as directed.
• Assist during medical or psychiatric emergencies according to protocols.
• Support infection-control, PPE, and safety practices.
• Assist with client transportation to appointments when needed.
• Participate in team meetings, supervision, and required training.

Skills

CMA/RMA cert

CPR/First Aid

Clinical experience

Documentation skills

Communication skills

Education

MA certification

Tools

EHR systems

Job description

New Directions Northwest – Recovery Village in Baker City, Oregon, is seeking a compassionate Medical Assistant to join the Recovery Village Medical Detox & Crisis Respite team. You will support RNs, prescribers, and clinicians in delivering medical care to individuals in detox and crisis respite services.

The role emphasizes clinical documentation, patient intake, vital signs, medication support, and crisis intervention, with a trauma-informed, respectful environment.