Medical Assistant | Dermatology

The South Bend Clinic; South Bend (IN); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

The South Bend Clinic is seeking a Certified Medical Assistant or experienced non-certified professional for the Dermatology department. You will support triage, patient flow, and clerical tasks in a fast-paced, physician-led team dedicated to high-quality care.

Proficiency with EMR systems, strong patient service, and the ability to multi-task are essential. This on-site role supports a patient-centered environment focused on outcomes and compassionate care.

Formación

• Certified Medical Assistant or related expanded experience.
• Proficient with EMR systems and patient data entry.
• Strong communication and organizational skills.

Responsabilidades

• Greet and triage patients to maintain smooth office flow.
• Assist with clinical procedures specific to dermatology.
• Document patient care accurately and efficiently.
• Coordinate with physicians and staff per department protocol.
• Maintain equipment logs and patient records in the EMR.
• Verify insurance information and assist with pre-certifications as needed.

Conocimientos

Team player

EMR proficiency

Multi-tasking

Customer service

Educación

Certified Medical Assistant or related experience

Herramientas

Epic EMR

Descripción del empleo

Department: Dermatology

Location: 211 N Eddy Street, South Bend, IN, 46617

Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.

At The South Bend Clinic , you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Benefits:

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.


• Access to a mental health benefit at no cost.


• Employer provided life and disability insurance.


• $5,250 Tuition Reimbursement per year.


• Immediate 401(k) match.


• 40 hours paid volunteer time off.


• A culture committed to community engagement and social impact.


• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Responsibilities:

• Provides ongoing triage and management of office flow to meet patients' medical and service needs in order to maintain optimal patient flow.


• Performs the technical component of the department's clinical procedures competently.


• Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.


• Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.


• Receives patients professionally in waiting area and rooms them per department protocol.


• Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.


• Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in Epic.


• Applies knowledge of general insurance guidelines and requirements to help direct patient care.


• Appropriately responds to emergency situations.


• Cross trains in other positions where appropriate as determined by manager.


• Exhibits computer systems knowledge and proficiency as necessary to perform job functions.


• Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.


• Performs other duties as assigned when appropriate.


• Adheres to HIPAA guidelines set forth in Clinic policies and procedures.

Qualifications:

Education/Certification/License :

• Certified Medical Assistant or non-certified with related expanded experience.

Knowledge, Skills, and Abilities :

• Team player, professional, and customer service oriented.


• Proficient computer skills including EMR, highly organized, ability to multi-task and enjoy working in a very fast paced environment.


• Able to work with diverse patient base of all ages.


• Assist with clinical procedures specific to department.


• Perform basic back office skills including medication administration, injections, bandaging, and accurately collect height, weight, and BP.


• In addition, must be able to anticipate the needs of the physician and require minimal supervision.


• Prior experience is a plus.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.