Medical Assistant - Community Center

UnitedHealth Group; Goodyear (AZ); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Benefits package

Incentive programs

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group, a leader in health care, seeks a Medical Assistant to perform telephonic outreach, coordinate follow-ups, and support discharge care. You will review medications, document interactions, and input data for quality measures.

The role requires efficient communication, medical terminology knowledge, and comfort with EPIC EMR. Travel to clinics may be needed; bilingual Spanish is a plus.

Qualifications

• High school diploma or GED required.
• Completion of a Medical Assistant program or Military Medic program.
• Current CPR/BLS certification or ability to obtain within 30 days.

Responsibilities

• Assist in patient care via telephonic outreach to identify care needs and barriers.
• Schedule follow-ups, screenings, and Wellness Visits, including recently discharged patients.
• Review medications for discharged patients and inform Primary Care Provider for follow-up.
• Document interactions accurately in systems and ensure compliance with procedures.
• Collect and enter clinical data to support HEDIS and Stars reporting.
• Travel to conduct health screenings at IPA/PCP offices as needed.

Skills

Communication

Medical terminology

CPR / BLS

Computer literacy

Patient safety

Team collaboration

Spanish (optional)

Education

High school diploma or GED

Medical Assistant program

Military Medic program

Tools

EPIC EMR

Excel

Outlook

Job description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Assist in the care of patients through telephonic outreach to identify care needs and barriers to care, connect patients to community resources, and schedule hospital follow up appointments, screenings and Annual Wellness Visits including recently discharged patients
• Complete medication review of new and changed medications for patients discharged from a facility and provide to Primary Care Provider (PCP) for HFU and escalate when necessary
• Document patient interactions accurately in appropriate systems/logs and ensure compliance with relevant procedures and regulations
• Collect, organize, and enter clinical data into appropriate systems to support HEDIS and Stars reporting
• Work as part of a team and collaborate effectively with providers, colleagues and management
• May need to travel to complete health screenings at local Independent Physician Association (IPA) and PCP offices, quarterly meetings, onboarding and orientation

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school graduate or GED
• Completion of a Medical Assistant program, or Military Medic program
• Current CPR and / or BLS certification or ability to obtain certification within 30 days of hire
• Competence in using relevant computer systems and software applications (e.g., Excel, Outlook, & electronic medical records)
• Proficiency in medical terminology and patient safety procedures
• Proven solid communication skills to translate and communicate medical information clearly to patients and colleagues

Preferred Qualifications:

• Certification as a Medical Assistant
• Experience with EPIC EMR
• Familiarity with various insurance programs/products (e.g., Medicare)
• Familiarity with HEDIS and Stars measures
• Proven solid analytical, organizational, and communication skills
• Ability to work independently and collaboratively in a matrixed environment
• Bilingual - Spanish

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.