Medical Assistant - Coldwater - Requisition #628181

Infor; Coldwater, Northern (MI, KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Infor is seeking a qualified Medical Assistant to support clinicians in a Michigan clinic. You will be under direct supervision, greeting patients, recording vitals, and preparing patients for examinations while ensuring smooth clinic flow.

You will document patient information in the EMR, assist with orders, administer vaccines and medications as directed, and handle administrative tasks like scheduling and referrals. A patient-centered approach is essential.

Qualifications

• Active BLS/CPR certification within 3 months of hire.
• Certified Medical Assistant or Licensed Practical Nurse credential as applicable.
• Experience in a medical office or similar setting preferred.

Responsibilities

• Obtain and record vital signs, height and weight.
• Document medical information in the EMR.
• Prepare patients for examination and ensure flow.
• Assist provider and nursing staff as directed.
• Implement medical orders safely.
• Collect specimens and label properly; administer immunizations and medications.
• Maintain rooms, equipment and supplies; uphold standard precautions.
• Answer phones and handle inquiries promptly.
• Schedule appointments; process referrals and prior authorizations.
• Register patients with accurate documentation and steps.
• Provide patient-centered care and customer service.

Skills

Interpersonal skills

EMR/EHR knowledge

PCMH experience

Medical terminology

Education

Medical Assistant certification (CMA)

Licensed Practical Nurse (LPN)

Tools

EMR/EHR systems

Job description

Job Summary : Under direct supervision of a provider performs a variety of clinical and administrative tasks while striving to offer perfect care every time to patients. Clinical duties include greeting and escorting patients to the exam room, measuring and recording vitals, collecting, and recording medical and medication histories, preparing patients for examination/procedure, assisting the provider as directed and ensuring efficient clinic patient flow. Additional duties include specimen collection with accurate labeling and prescriptions as directed by the provider. Maintains equipment and supplies. Administrative duties include answering telephones, scheduling appointments, accurate patient registration, processing referrals and prior authorizations. Maintain focus on patient centered care and customer service.

Essential Functions:

• Consistently use an outward mindset and put forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Obtains and records vital signs, height and weight, medical and medication history.
• Documents all medical information appropriate and accurately in the EMR. Sends records to Health Information Management, as needed.
• Prepares patients for examination/procedure and ensures patient flow.
• Assists provider and nursing staff as guided.
• Implement medical orders in a safe and proper manner.
• Collects specimens and properly labels, administer immunizations and medication via various routes (IM, SQ, Oral, Nasal), as directed by the provider.
• Maintains rooms, equipment and supplies to uphold standard precautions.
• Answers telephones ensuring to handle customer inquiries promptly and appropriately.
• Schedules appointments, process referrals and prior authorizations.
• Registers patients, ensuring accuracy, collection and scanning of proper documents, and all required registration steps are followed.
• Provides patient centered care and customer service.

Minimum Qualifications : Qualified candidate will have an active American Heart Association or American Red Cross Basic Cardiac Life Support (BLS) Certification within three (3) months of hire and hold one of the following:

• Registered or Certified Medical Assistant or
• Licensed Practical Nurse in the State of Michigan or
• Commiserate combination of education and experience as deemed appropriate by Human Resources and ABR-OE Credential upon hire.

Knowledge, Skills & Abilities : Experience in a medical office or similar setting required. Must possess interpersonal skills sufficient to deal effectively and courteously with a diverse group of patients, doctors, internal callers, and other healthcare personnel, while maintaining strict medical ethics. Successful completion of registration or certification in an accredited Medical Assistant program preferred. Demonstrated knowledge of medical assistant competencies, computers, and EHRs. Patient access knowledge preferred. PCMH experience is a plus.

Working Conditions: Potential travel to other offices aiding in relief and/or provider schedules. Potential exposure to blood/body fluids and contagious disease.

Physical Requirements: Constantly stand, walk, reach, see/visual acuity, handle/grasp/feel, talk/hear, taste/smell. Frequently sit, reach, push/pull, bend/twist, stoop/kneel/crouch. Lift /carry 1 to 50+ lbs.