Medical Assistant - Ear, Nose, & Throat - Requisition #263966

Infor; Marshall (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Infor in Marshall, MI is seeking a patient-centered Medical Assistant/Certified Medical Assistant or Licensed Practical Nurse under direct supervision to perform clinical and administrative tasks, greet patients, measure vitals, record histories, prepare patients for exams, and support the provider to ensure smooth clinic flow.

Experience in a medical office, EMR proficiency, and strong interpersonal skills are required.

Qualifications

• Active BLS certification within 90 days of hire.
• Experience in a medical office or clinic setting.
• Familiarity with EMR systems and patient registration processes.
• Strong interpersonal skills with diverse patients and staff.

Responsibilities

• Greet and escort patients to exam rooms and prepare for examinations.
• Take and record vitals, medical and medication histories, and update records.
• Document information accurately in the EMR and forward records as needed.
• Assist providers and nursing staff during examinations and procedures.
• Schedule appointments, process referrals, and handle registrations.
• Maintain rooms, equipment and supplies, and ensure patient-centered care.

Skills

BLS Certification

Medical Assistant

Interpersonal skills

EMR proficiency

Education

Certified Medical Assistant

Licensed Practical Nurse

Job description

Job Summary : Under direct supervision of a provider performs a variety of clinical and administrative tasks while striving to offer perfect care every time to patients. Clinical duties include greeting and escorting patients to the exam room, measuring and recording vitals, collecting, and recording medical and medication histories, preparing patients for examination/procedure, assisting the provider as directed and ensuring efficient clinic patient flow. Additional duties include specimen collection with accurate labeling and prescriptions as directed by the provider. Maintains equipment and supplies. Administrative duties include answering telephones, scheduling appointments, accurate patient registration, processing referrals and prior authorizations. Maintain focus on patient centered care and customer service.

Essential Functions:

• Consistently use an outward mindset and put forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Obtains and records vital signs, height and weight, medical and medication history.
• Documents all medical information appropriate and accurately in the EMR. Sends records to Health Information Management, as needed.
• Prepares patients for examination/procedure and ensures patient flow.
• Assists provider and nursing staff as guided.
• Implement medical orders in a safe and proper manner.
• Collects specimens and properly labels, administer immunizations and medication via various routes (IM, SQ, Oral, Nasal), as directed by the provider.
• Maintains rooms, equipment and supplies to uphold standard precautions.
• Answers telephones ensuring to handle customer inquiries promptly and appropriately.
• Schedules appointments, process referrals and prior authorizations.
• Registers patients, ensuring accuracy, collection and scanning of proper documents, and all required registration steps are followed.
• Provides patient centered care and customer service.

Minimum Qualifications : Qualified candidate will have an active American Heart Association or American Red Cross Basic Cardiac Life Support (BLS) Certification within 90 days of hire and hold one of the following:

• Registered or Certified Medical Assistant or
• Licensed Practical Nurse in the State of Michigan or
• Commiserate combination of education and experience as deemed appropriate by Human Resources and ABR-OE Credential upon hire

Knowledge, Skills & Abilities : Experience in a medical office or similar setting required. Must possess interpersonal skills sufficient to deal effectively and courteously with a diverse group of patients, doctors, internal callers, and other healthcare personnel, while maintaining strict medical ethics. Successful completion of registration or certification in an accredited Medical Assistant program preferred. Demonstrated knowledge of medical assistant competencies, computers, and EHRs. Patient access knowledge preferred. PCMH experience is a plus.

Working Conditions: Potential travel to other offices aiding in relief and/or provider schedules. Potential exposure to blood/body fluids and contagious disease.

Physical Requirements: Constantly stand, walk, reach, see/visual acuity, handle/grasp/feel, talk/hear, taste/smell. Frequently sit, reach, push/pull, bend/twist, stoop/kneel/crouch. Lift /carry 1 to 50+ lbs.

Marshall, 200 N. Madison, Marshall, MI 49068