Medical Assistant - Co-Op-Behavior and development admin

Acord (association For Cooperative Operations Research And Development); Wilmington (DE); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading healthcare organization is seeking a part-time Medical Assistant through a Co-Op partnership in Wilmington, DE. The role involves coordinating patient flow, assisting with clinical procedures, and performing essential tasks to support outpatient visits. Candidates should be high school seniors in a Vo-tech program and have completed a Medical Assistant Program, along with BLS certification.

Qualifications

• High school senior enrolled in a Vo-tech program.
• Completion of an accredited Medical Assistant Program or certification.
• BLS certification required.

Responsibilities

• Coordinate patient flow and assist in clinical data collection.
• Perform clinical duties including vital signs and phlebotomy.
• Manage outpatient business front desk tasks.

Skills

Patient Interaction

Clinical Data Collection

Phlebotomy

Vital Signs Measurement

Inventory Management

Education

Currently in senior year of high school

Successful completion of an accredited Medical Assistant Program

BLS certification from the American Heart Association

Job description

Nemours is seeking a MA through our Co-Op partnership to work in Wilmington, DE location.

This position is for a part-time MA through our Co-Op partnership.

Essential Functions:

The Medical Assistant (MA) is an important liaison between the patient/family, provider, and other care team members. The MA is responsible for coordinating patient flow by assisting in clinical data collection and review for patient intake, ensuring the appropriate information is available to the provider, and entering pertinent history in the medical record. The MA performs and assists with clinical procedures in accordance with divisional/department responsibilities as directed by the provider and per protocol. The MA is cross trained to perform designated business processes associated with an outpatient visit ensuring that all demographic and financial information is accurate. The MA acts as a resource and provides cross coverage as needed, as well as serves as a coach and mentor to new medical assistant associates.

Essential Functions:

1. Greets patients and families at the clinical setting according to Nemours Standards of Behavior.
2. Verifies patient identity using two patient identifiers (name and date of birth).
3. Prepares exam rooms, clinic equipment, and computer technology by maintaining inventory and supplies for the outpatient visit.
4. Rooms patient ensuring appropriate documents are with the patient, including required diagnostic reports.
5. Receives, unpacks, stores, inventories, and transports non-controlled substance medications.
6. Performs clinical duties to support the outpatient visit, including but not limited to:

• Obtain and document height, weight, head circumference, and vital signs.
• Documents reason for visit, chief complaint, and initiates orders as appropriate.
• Performs phlebotomy to obtain blood specimens, labels, and arranges for transportation.
• Assists with patient examination and treatment.
• Performs and documents point of care testing.
• Administers and documents vaccines and approved medications as ordered.
• Operates required medical equipment.
• Accepts delegated tasks from nursing colleagues within their scope of practice.

Performs tasks related to Nemours’ outpatient business front desk, including:

• Making confirmation calls to ensure visits are confirmed prior to appointment.
• Ensuring insurance information is loaded and up to date via online verification.
• At check-in, confirming demographic info, patient identification, legal guardianship, referral info, and collecting necessary documents.
• Scanning insurance cards and important documents.
• Collecting and posting co-pays and past due balances.
• Achieving registration accuracy goals.
• Scheduling follow-up appointments using iGuide, if applicable.

Communicates regularly with clinical staff regarding patient waiting times and updates patients/families accordingly.

Reconciles payments accurately at shift end and completes End of Day reports.

Completes assigned work queues daily.

Maintains inventory of supplies and ensures a clean, safe environment.

Assists families with Nemours App sign-up and usage.

Maintains competency in electronic systems including scheduling, cancellations, order entry, referrals, and insurance verifications.

Job Requirements:

• Currently in the senior year of high school enrolled in a Vo-tech program.
• Successful completion of an accredited Medical Assistant Program or certification through an alternate pathway.
• BLS certification from the American Heart Association.