Medical Assistant, Clinic Float - Days

Mercy Health Corporation; Crystal Lake (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

FSA/HSA Options

Paid time off

Parental/Caregiver leave

Tuition and certification assistance

Well-being programs

Employee Discounts

On-Demand Pay

Job summary

Mercyhealth is seeking a Medical Assistant to support daily clinic operations in Crystal Lake, IL. The role combines patient care tasks—preparing patients, assisting with exams, and basic lab work—with essential admin duties such as scheduling, record-keeping, referrals, and payment handling.

The position is a full-time, dayshift role with a 40-hour workweek, offering competitive pay and a comprehensive benefits package.

Qualifications

• Assist with patient care during exams and procedures.
• Prepare patients and collect assessment data.
• Schedule appointments and manage patient records.

Responsibilities

• Rooms patients and prepares for examinations.
• Assists with laboratory procedures and QA projects.
• Answers phones and triage inquiries to medical staff.
• Schedules and updates appointments in the scheduler.
• Performs reminder calls to patients and greets visitors.
• Maintains patient charts and updates in the system.
• Co-ordinates referrals with insurers and other offices.
• Handles payments and issues receipts.
• Maintains clinic supplies and prepares charts.

Skills

Patient care support

Administrative tasks

Scheduling appointments

Phone & reception

Education

ABHES/CAAHEP medical assistant program

Accredited post-secondary medical assisting program

Tools

Electronic health records

Computerized scheduler

Medical records management

Job description

OVERVIEW

This position supports daily clinic operations by assisting with patient care, including preparing patients, helping with exams and procedures, and performing basic lab-related tasks. It also provides administrative support by scheduling appointments, answering phones, managing patient records, coordinating referrals, collecting payments, and maintaining clinic supplies.

SCHEDULE:

40-hours per week

SHIFT:

Days

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Rooms patients, collects assessment data and prepares patient according to specific need.


• Assists in examination, treatment and other clinic procedures.


• Assists with laboratory procedures, screening tests and QI projects.


• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.


• Schedules appointments and enters appointment date and time into computerized scheduler.


• Conducts reminder calls to all patients.


• Greet and directs patients, salespeople, and visitors.


• Registers patients by verifying that patient's record is up to date and accurate.


• Makes appropriate changes in computer system and on patient's chart.


• Coordinates referrals for patients through insurance and other physician offices.


• Collects payment from patients and issues receipt where applicable.


• Prepares and maintains patient charts.


• Maintains and orders supplies.

EDUCATION AND/OR EXPERIENCE

Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commissionor by a national accrediting organization approved by the U.S. Department of Education,or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA). Experience in a program with a clinical rotationpreferred.

CERTIFICATION/LICENSURE

• Approved CPR or BLS certification required within 90 days.


• Medication injection training and pharmacology is a required competency to perform medication administration.

OTHER SKILLS AND ABILITIES

N/A

LEVEL OF SUPERVISION

Some independent judgment is required, but decisions are limited by standard practices or procedures.

SUPERVISES

N/A

PAY RANGE:

$18.28 - $26.51

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision


• Life & Disability Insurance


• FSA/HSA Options


• Generous, accruing paid time off


• Paid Parental and caregiver leave


• Career advancement and educational opportunities


• Tuition and certification reimbursement


• Certification Reimbursement


• Well-being Programs


• Employee Discounts


• On-Demand Pay


• Financial Education


• Annual recognition/awards events


• Partner appreciation days


• Family entertainment/attractions discount


• Community service/improvement opportunities

At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP's Best Employers for Workers Over 50


• One of Working Mother magazine's 100 Best Companies for Working Mothers


• A Top 50 Company and Top 10 Nonprofit for Executive Women