Located in: Denville, New Jersey 07834 The Certified Medical Assistant is a key role in our practice. They create a strong first impression for our patients and ensure they feel cared for by our practice. They prepare a patient for the doctor's evaluation and assists clinical providers with patient examinations by obtaining and documenting vital signs, past medical and social history and updating electronic medical records (EMR).
Duties and Responsibilities
- Assist professional nursing staff by providing direct patient care.
- Prepare charts, take temperature, pulse, perform screenings, blood pressure, respiration.
- Assist physicians by maintaining practice workflow, organizing exam rooms, ordering supplies, screening patient requests, performing blood draws and POC testing as directed.
- Follow instructions closely and report observations and symptoms indicative of patient reactions to treatments and patient complaints.
- Maintain workflow to ensure timely appointments and decreased wait times to see the provider.
- Assist in scheduling initial evaluations, follow-up appointments, and cancellations.
- Initiate appointment reminder calls in a professional and courteous manner, projecting appropriate language and tone of voice.
- Demonstrate effective oral, listening, and written communication skills that facilitate positive customer relationships and staff interaction.
- Prioritize duties and responsibilities and complete them accurately and timely.
- Maintain confidentiality and demonstrate responsible judgment by updating knowledge, referring problems through appropriate channels and observing policies and procedures.
- Obtain and enter patient history, chief complaint, and update medication list into the EMR.
- Maintain compliance with legal requirements, HIPAA, OSHA, and company policies.
- Assist with other office duties including answering phones, faxing, filing, etc.
- Keep supplies ready by inventorying stock, placing orders, verifying receipt, sorting, and storing.
- Restock exam/procedure rooms.
- Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, complying with legal regulations.
- Help answer phones, file, greet patients, and perform any other administrative tasks.
- Maintain infection control/safety guidelines and confidentiality policies.
- Perform duties/tasks requested by providers, coordinators, and management in accordance with office procedures and policies.
- Enhance practice reputation by owning new and different requests and exploring opportunities to add value.
- Perform miscellaneous job-related duties as assigned.
Qualifications or Education, Training and Experience
- At least 2 years of similar experience in a medical office preferred; minimum 6 months required.
- Familiar with EKG, phlebotomy, and patient care. Certified or Registered Medical Assistant; CPR certified.
- Experience with EHR and EMR systems, Athena preferred.
- Knowledge of pre-authorizations and referrals.
- Ability to clearly communicate medical information to professionals and the public.
- Ability to maintain confidential information.
- Good interpersonal skills, sense of urgency, proactive ownership of work.
- Dependable with a strong work ethic and high integrity.
- Ability to handle multiple interruptions and maintain friendly exchanges.
- Helpful and constructive teamwork orientation.
- Accountability and responsibility for own actions.
Benefits
- Health, dental, and vision insurance.
- 401(k) with automatic employer contribution.
- PTO and paid holidays.
- Company-paid life insurance.
- Access to voluntary short and long-term disability insurance.
- Access to additional life insurance.
- Access to a variety of wellness programs.
Compensation: $22.00/hour – $24.00/hour ($45,760 - $49,920 annually). Salary within our ranges may also be determined by education, experience, knowledge, skills, abilities, and location, as well as internal equity and market data.