Medical Assistant - Care Coordination & Care Gap Specialist

UF Health; Jacksonville (FL); Presencial; USD 38.000 - 62.000; Jornada completa

Descripción de la vacante

UF Health Jacksonville is seeking a Care Coordination support role to assist with patient care gap review, ED utilization review, and communication with case managers under the RN Care Coordinator Manager.

Responsibilities include maintaining clinic reports, data reviews, and ensuring adherence to health maintenance guidelines while delivering strong customer service to patients and providers.

Formación

• 2 years Medical assistant experience required.
• 1 year GI or Procedural Specialty preferred.

Responsabilidades

• Reviews monthly Care Gap data from the Managed Care Department for Family Medicine and General Medicine clinics.
• Obtains and reviews daily ED visits reports to identify high ED utilizers.
• Contacts insurance Case Managers under the direction of the RN Care Coordinator Manager and implements follow-up plans with patients.
• Reviews Healthy Planet Performance of each clinic monthly and identifies measures that require improvement and communicates to RN Care Coordinator Manager.
• Maintains compliance with Health Maintenance and CMS guidelines.
• Assists with distribution of reports to clinics and answers questions to ensure goals, standards, and deadlines are met.
• Maintains the database and relationship with community resource providers.

Educación

High School Diploma or GED

Descripción del empleo

UF Health Jacksonville is seeking a Care Coordination support role to assist with patient care gap review, ED utilization review, and communication with case managers under the RN Care Coordinator Manager.

Responsibilities include maintaining clinic reports, data reviews, and ensuring adherence to health maintenance guidelines while delivering strong customer service to patients and providers.