Job Summary:
Under direct supervision and within the established scope of practice, assists in providing direct patient care by performing routine procedures, technical, and supportive functions in a medical office or clinic setting.
Essential Responsibilities:
- Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities, and applicable laws.
- Performs routine patient care functions as prescribed by licensed healthcare providers, following established protocols, policies, and procedures within the defined scope of education, training, and responsibilities.
- Assists assigned physicians and other healthcare professionals.
- Performs routine clerical functions such as making appointments, managing charts, and handling telephone calls.
- Prepares and administers medications as directed by physician orders and in accordance with Kaiser Permanente guidelines.
- Assists medical personnel with procedures and diagnostic exams.
- Applies principles of aseptic technique and infection control as directed by the Infection Control Manual.
- Establishes and maintains systems for patient test results and follow-up.
- Provides basic information and assistance to patients under the direction of licensed personnel.
- Documents pertinent patient information, nursing procedures, and patient responses, following guidelines and maintaining confidentiality.
- Establishes and maintains courteous and cooperative relations with members, staff, and co-workers.
- Performs other duties as directed.
Basic Qualifications:
Experience
Education
License, Certification, Registration
Additional Requirements:
- Certified Medical Assistant, Registered Medical Assistant, or completion of an accredited Medical Assistant program.
- Bilingual (English/Spanish) Level II required.
Preferred Qualifications:
- Minimum one (1) year of experience in medical assisting within the last five (5) years preferred.
- Computer and typing skills.
- This position supports family medicine and other specialties in the building. It will rotate weekends.
- Must pass or have passed the bilingual test within the last 12 months, or be active in the QBS program.