Bilingual Medical Assistant Patient CCM Care Coordinator

Cosán; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Bilingual Care Coordinator and make a significant impact in patients' lives. This fully remote role allows you to provide personalized care management and advocacy from the comfort of your home. You will engage with patients through telephonic outreach, assist with chronic care management, and develop individualized care plans. Enjoy a healthy work-life balance with a Monday through Friday schedule, no weekends, and no late nights. If you are passionate about healthcare and want to be part of an innovative team, this opportunity is perfect for you.

Benefits

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) plan

Monthly internet stipend

Employee Assistance Program

Qualifications

• Bilingual in Spanish and English, with 2+ years in care coordination.
• Strong understanding of healthcare terminology and patient-centered care.

Responsibilities

• Provide personalized care management and advocacy for patients.
• Develop and implement individualized care plans to improve outcomes.

Skills

Active Listening

Problem Solving

Telephonic Communication

Virtual Communication

Adaptability to Technology

Education

Certified Medical Assistant (CMA)

Nationally Certified Pharmacy Technician (CPhT)

Licensed Practical Nurse (LPN)

Tools

EMR Systems

Computer Systems

Job description

Bilingual Care Coordinator (Remote-US)

This is a remote/telecommute position. Candidates must reside in the United States to be considered.

Job Title: Bilingual Care Coordinator

Salary Range: $18.00 - $20.00 Non-exempt hourly role.

Full-Time Opportunities Available

Are you passionate about making a real difference in patients’ lives? Join our team as a Care Coordinator and help bridge gaps in healthcare through virtual support. This is a fully remote role where you’ll provide personalized care management and advocacy for patients from the comfort of your home.

Why Choose Us?

At Cosán Group, we’re redefining healthcare by making patient interactions more accessible and impactful. Unlike traditional healthcare roles, we offer a Monday through Friday schedule—no weekends, no late nights—allowing you to enjoy a healthy work-life balance. Our team provides virtual care coordination services to patients nationwide, helping them navigate their healthcare journey with confidence and support.

What You’ll Do:

1. Build rapport with patients through monthly telephonic outreach and care coordination services.
2. Assist patients with Chronic Care Management (CCM), Behavioral Health Integration (BHI), Principal Care Management (PCM), and Remote Physiological Monitoring (RPM).
3. Advocate for patients by identifying barriers to care, addressing concerns, and connecting them to essential healthcare resources.
4. Develop and implement individualized care plans to improve patient outcomes.
5. Collaborate with healthcare providers, caregivers, and clinical teams to ensure a seamless care experience.
6. Maintain accurate documentation in EMR systems.

What We’re Looking For:

1. A compassionate, patient-focused professional with excellent active listening and problem-solving skills.
2. Ability to work independently while thriving in a team-based, fast-paced environment.
3. Comfortable adapting to new processes and technology-driven healthcare solutions.
4. Medical specialties: gastroenterology, geriatrics, home health, internal medicine, primary care, and urology.

Required Qualifications:

1. Bilingual (Spanish/English)– Must be fluent in both written and spoken communication.
2. One of the following certifications/licenses:
   1. Certified Medical Assistant (CMA)
   2. Nationally Certified Pharmacy Technician (CPhT)
   3. Licensed Practical Nurse (LPN) with a multi-state compact license
3. 2+ years of experience in care coordination, chronic care management, or clinical healthcare roles.
4. Strong understanding of healthcare terminology, chronic conditions, and patient-centered care principles.
5. Experience working with EMR systems.
6. Intermediate to advanced computer skills, with the ability to navigate multiple systems.
7. Telephonic and virtual communication skills to effectively engage with patients and providers.

Preferred Qualifications:

1. Experience with CMS CCM/PCM guidelines and care management principles.
2. Previous experience in adult in-home, in-facility, or remote chronic conditions care management.
3. Knowledge of complex care management and patient advocacy strategies.

Compensation & Benefits:

1. Competitive hourly rate: $18.00 - $20.00 per hour, based on experience. Candidates with Chronic Care Management (CCM) experience or an active LPN license are eligible for a starting rate of $19.50 - $20.00 per hour.
2. Paid Time Off + Company Holidays.
3. Medical, Dental, Vision, Life, Disability Insurance & 401(k) plan.
4. Monthly internet stipend for remote workers.
5. Employee Assistance Program including mental health resources.

Work Environment & Requirements:

1. 100% Remote with a Monday–Friday schedule—no weekends or late nights.
2. Company-provided equipment.
3. High-speed internet required with a dedicated, private workspace for compliance with HIPAA privacy laws.

If you're ready to be part of an innovative, patient-centered team that values your expertise and career growth, apply today!