Medical Assistant - Behavioral Health / Outpatient Clinic

On Demand; Austintown (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Short-Term Disability

Life insurance $25,000 with options to

401(k) with employer match

PTO

Paid holidays

Job summary

On Demand is seeking a Medical Assistant for our office in Austintown, Ohio. The position supports clinical operations in a medium-to-fast-paced outpatient setting and assists providers while ensuring a smooth patient experience.

Ideal candidates have EMR familiarity and/or phlebotomy skills, with a preference for experience in behavioral health or MAT. A high school diploma is required; certification is welcome but not mandatory. Benefits include health coverage, 401(k), and PTO.

Qualifications

• High School Diploma or equivalent required.
• Medical Assistant certification preferred, but not required.
• Successful completion of background check and pre-employment drug screen.
• Phlebotomy experience preferred.
• Experience in behavioral health or MAT preferred.
• Experience with EMR systems.

Responsibilities

• Perform patient intake, triage, and vital signs; update medications and medical history.
• Provide clinical support including venipuncture, injections, vaccines, EKGs, wound care, and urinalysis (observed collections).
• Assist with MAT workflows and patient support.
• Document accurately in EMR and maintain compliance.
• Coordinate patient flow, scheduling, referrals, and front/back office tasks.
• Communicate with patients, families, and care team to support patient-centered care.
• Follow infection control and safety protocol.

Skills

Phlebotomy

EMR experience

Behavioral health experience

Communication

Multitasking

Education

High School Diploma or equivalent

Tools

EMR systems

Job description

On Demand is seeking a Medical Assistant for our office in Austintown, Ohio.

On Demand Counseling is a trusted provider of outpatient counseling and recovery-focused services. We are seeking a Medical Assistant who is motivated, dependable, and eager to grow within a mission-driven organization.

Position Summary:

The Medical Assistant plays a key role in supporting clinical operations by providing direct patient care, assisting providers, and ensuring a smooth and efficient patient experience in a medium to fast-paced setting.

Responsibilities:

• Perform patient intake, triage, and vital signs; update medications and medical history
• Provide clinical support including venipuncture, injections, vaccines, EKGs, wound care, and urinalysis (observed collections)
• Assist with Medication-Assisted Treatment (MAT) workflows and patient support
• Document accurately in Electronic Medical Records (EMR) and maintain compliance
• Coordinate patient flow, scheduling support, referrals, and front/back office tasks
• Communicate with patients, families, and care team to support patient-centered care
• Follow infection control and safety protocol
  

Minimum Qualifications:

• High School Diploma or equivalent required
• Medical Assistant certification preferred, but not required
• Successful completion of BCI/FBI background check and pre-employment drug screen
• Phlebotomy experience preferred
• Experience in behavioral health, addiction medicine, or MAT preferred.
  
• Experience with medical terminology and electronic medical records (EMR) systems
  
• Strong organizational, communication, and multitasking skills

Benefits:

• Comprehensive medical, dental, and vision coverage
• Short-Term Disability
• 100% company-paid life insurance ($25,000) with optional supplemental coverage
• 401(k) with employer match (eligibility after one year)
• Paid Time Off (PTO)
• Paid holidays

Physical Requirements:

• Ability to lift up to 25 pounds
• Ability to stand and walk for extended periods

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.