Medical Assistant, Back Office & Patient Care

Family-Health-Care-Centers-of-Greater-Los-Angeles,-Inc; Hawaiian Gardens (CA); On-site; USD 38,000 - 48,000; Full time

Job summary

Family Health Centers of Greater Los Angeles, Inc. is hiring a Medical Assistant for the Back Office to support providers, coordinate patient flow, and handle intake-to-charting tasks.

You will perform point-of-care glucose testing, assist with authorizations, maintain HIPAA compliance, and help prepare treatment rooms and equipment for exams. A strong patient-service mindset and cross-department adaptability are essential.

Qualifications

• Certificate, CPR certification required.
• Current CPR Certification required and up to date.
• FQHC experience preferred.
• Excellent analytical skills.
• Motivation to take initiative to ensure tasks are completed thoroughly and accurately.
• Knowledge of administrative principles and procedures.
• Computer knowledge (NextGen EHR/PMS, Word, Excel) preferred.
• Strong verbal and written skills.
• Bilingual English/Spanish and familiarity with Hispanic culture.
• Access to automobile with CA driver’s license and insurance.
• Evenings, overtime, and weekend work may be required.
• Ability to meet tight deadlines.
• Willingness to adapt to agency growth.
• Spanish speaking ability preferred.

Responsibilities

• Coordinate patient flow and chart management with medical/interdisciplinary team.
• Maintain a positive, self-motivated attitude.
• Perform point-of-care glucose testing and document results in EHR.
• Assist with obtaining authorizations for services and ensure justification is submitted.
• Escort patients through the clinic and maintain HIPAA compliance.
• Review health questionnaires for completeness and obtain missing information.
• Notify providers when patients are ready to be seen and facilitate flow.
• Keep patient care areas clean and restocked.
• Prepare supplies and equipment for minor procedures.
• Schedule tests and manage lab orders.
• Answer calls, explain processes and fee schedules, and refer to provider as needed.
• Record vitals in NextGen and communicate with providers.
• Assist clinicians with examinations and referrals.

Skills

Analytical skills

Verbal and written communication

Bilingual English/Spanish

Hispanic culture familiarity

Team coordination

Prioritization under deadlines

Education

Certificate

Tools

NextGen EHR/PMS

Microsoft Word

Microsoft Excel

Job description

Family Health Centers of Greater Los Angeles, Inc. is hiring a Medical Assistant for the Back Office to support providers, coordinate patient flow, and handle intake-to-charting tasks.

You will perform point-of-care glucose testing, assist with authorizations, maintain HIPAA compliance, and help prepare treatment rooms and equipment for exams. A strong patient-service mindset and cross-department adaptability are essential.