Medical Assistant - Back Office

Planned Parenthood California Central Coast; Santa Barbara (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Planned Parenthood California Central Coast is seeking a Medical Assistant responsible for patient intake and providing education on reproductive health services. The ideal candidate will ensure patient satisfaction while maintaining proper records and delivering excellent customer service. A Medical Assistant Certification and the ability to relate to diverse communities are essential for this full-time position. The starting salary is $25.55/hour, with additional pay for bilingual candidates.

Qualifications

• Relate to diverse communities effectively.
• Must travel within PPCCC geographic area.
• Proficient in working with patients in a non-judgmental manner.

Responsibilities

• Perform patient intake for reproductive health services.
• Maintain patient records, ensuring completeness and accuracy.
• Provide patient education on reproductive health services.

Skills

Customer Service

Empathy

Bilingual (Spanish/English)

Education

Medical Assistant Certification

Job description

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Planned Parenthood California Central Coast (PPCCC) is an equal opportunity employer, we welcome all applicants regardless of their race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, military or veteran status, and all other protected categories by applicable law.

PPCCC is a trusted provider of high-quality, affordable reproductive health care along California’s Central Coast. Each year, PPCCC provides 28,000 people on the central coast with health care services; including sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations. PPCCC also provides comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infection.

JOB SUMMARY:
Primarily responsible for activities related to clients seeking reproductive services specifically patient intake for reproductive health services. Must be able to work on computers and assist clients in a patient, non-judgmental, empathetic manner and provide excellent customer service with a tone that is nurturing and accommodating to all.

Essential Functions
Adhere to Planned Parenthood California Central Coast policies, procedures, and protocols.

Maintain patient records, checking for completeness, errors, signatures

Work to ensure patient satisfaction. Establish rapport with clients, remaining cognizant of and responsive to needs for medical and educational care delivered in a professional, expedient manner.

Provide patient education regarding reproductive, abortion & sterilization services.

Qualifications
Medical Assistant Certification is required.

Ability to relate to diverse communities.

Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo)

Planned Parenthood California Central Coast’s (PPCCC’s) compensation philosophy supports the organization’s mission, vision, and values. Each position has a salary based on market value and the organization’s pay levels. The starting salary for this position is $ 25.55/hour with the opportunity for advancement. As part of our commitment to pay equity, PPCCC does not negotiate salaries.

Pay Differential: $1.00/hour bilingual Spanish/English differential pay is offered upon passing the language assessment test.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitality, Food and Beverage Services, and Retail

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