Medical Assistant - Addiction Treatment & Detox

Cumberland Heights Foundation, Inc.; Nashville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Employer Health Savings/Health Reimb.

401K with company match

PTO accrual beginning day 1

Job summary

Cumberland Heights Foundation, Inc. is seeking a Medical Assistant to support physicians and licensed nursing staff in delivering patient care on a residential campus.

You will work under the Charge Nurse and Nursing Shift Supervisor, performing vital signs, admissions tasks, phlebotomy, and basic patient support to ensure a smooth continuum of care. The role requires clinical and administrative skills, ability to work calmly in crisis situations, and a commitment to confidentiality and teamwork

Qualifications

• High school diploma or GED is required.
• Minimum of one year experience in healthcare setting required; behavioral healthcare experience strongly preferred
• Phlebotomy skills and/or ability to be trained
• Intermediate computer skills including Microsoft Outlook, Word and Excel
• Ability to quickly learn and use various medical and clinical software
• Familiarity with addiction, common signs and symptoms of withdrawal strongly preferred
• Excellent interpersonal skills to respond supportively and calmly to people in crisis and under the influence of mood altering substances
• Ability to problem-solve, analyze, and interpret information
• Excellent organizational skills with the ability to adapt to changing circumstances and patient needs in a fast-paced environment
• Ability to analyze complex situations and make crucial decisions while also knowing when consultation is needed
• Ability to be open and culturally sensitive to a wide variety of patients’ experiences
• Knowledge of and ability to apply information regarding cultural/age/population specific characteristics to patient care
• Excellent written and oral communication skills with the ability to effectively speak, read and write in English
• Ability to work effectively within a team setting; interact with patients and co-workers in a collaborative and courteous manner while providing guidance, instruction, and/or training
• Reacts productively to change
• Ability to deescalate a person in crisis in a calm and supportive manner; work calmly and professionally in stressful situations and ally with people in crisis
• If recovering, two (2) years of verifiable abstinence required; active participation in a twelve-step program preferred.

Responsibilities

• Performs vital signs (blood pressure, pulse, respirations, temperature) as directed.
• Assists with admissions as directed, including bed assignments, search of patient belongings, unit orientation, photograph and name badge, etc.
• Assists with laboratory specimen collection and processing, including phlebotomy
• Assists physician with examinations as directed.
• Assists with care of detoxification patients as directed, including activities of daily living.
• Assists with treatments as directed, including cold packs, heating pads, simple bandages, etc.
• Assists Director of Nursing or designee with inventory and ordering of supplies.
• Documents activities in clinical record per established policies and procedures.
• Attends team and shift report as directed.
• Assists patients, families, and visitors with questions regarding program guidelines and services, schedules, and campus locations.
• Acts as First Responder in emergency drills and alarms.
• Assists in urgent and emergency medical triage, including First Aid and CPR.
• Communicates with clinical, support, and administrative staff to provide a smooth continuum of care.
• Responds therapeutically to patients in crisis, referring to nursing/counseling staff as appropriate.
• Ensures welcoming, safe and healing environment for patients and families.
• Recommends ways to improve quality and delivery of services.
• Maintains confidentiality of company and patient information.
• Reacts productively to change.
• Performs other duties as assigned.

Skills

Vital signs

Phlebotomy

MS Office

Medical software

Crisis de-escalation

Education

High school diploma or GED

Tools

Phlebotomy equipment

Medical software

Job description

Cumberland Heights Foundation, Inc. is seeking a Medical Assistant to support physicians and licensed nursing staff in delivering patient care on a residential campus.

You will work under the Charge Nurse and Nursing Shift Supervisor, performing vital signs, admissions tasks, phlebotomy, and basic patient support to ensure a smooth continuum of care. The role requires clinical and administrative skills, ability to work calmly in crisis situations, and a commitment to confidentiality and teamwork