Job Summary
The Medical Assistant provides assistance to the Physician and Physician's Assistant with daily administrative and clinical duties.
Key Accountabilities
Increase patient satisfaction and compliance; timely schedule preparation, voicemail management; accurate end‑of‑day batching; compliance with time stamping, clinical policies and procedures; reduce wait times; ensure timeliness and accuracy of pre‑certifications and authorizations.
Essential Duties
- Greets patients in the waiting room and escorts them to the exam room, directing them through the entire experience including orthotics, rehab, surgery scheduling, X‑ray, etc.
- Maintains order, cleanliness, and inventory in the exam room and prepares the room for patients.
- Cleans and autoclaves instruments.
- Provides and scans proper paperwork into the chart for Physician review.
- Obtains and records vitals per Physician’s request.
- Prepares injections for the Physician as per protocols.
- Pulls up X‑rays, MRIs, CTs and associated studies and reports related to the patient’s exam.
- Assists patient with clothing when necessary.
- Disposes of biohazardous waste and sharps according to OSHA regulations and replaces sharps containers when full.
- Answers telephones in patient treatment areas.
- Requests, obtains and uploads reports from various facilities for Physicians.
- Empties and restocks laundry.
- Scans appointment tracking to identify when patients are ready to be seen and directs Physician in patient appointment order.
- Reviews Physician schedules for chart preparation, ensuring operative reports, dictations, and studies are present.
- Completes pre‑certifications for MRIs, injectables, and other Physician orders as necessary.
- Send Visco Injection authorization request to supplement pre‑certification representative.
- Covers other areas of the office as directed by their manager.
- Covers provider voicemail as needed.
- Maintains fax logs.
- Attends required meetings and participates on committees as requested.
- Reads and responds to email communications within appropriate time frame.
- Exemplifies the desired culture and philosophies of the organization.
- Identifies weekly schedule, including schedule changes, published by manager.
- Handles specimens (including urine, blood, drainage from incisions, aspirated fluids, etc.) and labels them; sends to appropriate lab for analysis.
Qualifications
- High School Diploma or GED minimum education requirement.
- Active National Medical Assistant Certification preferred.
- Minimum of one year of experience in a medical office preferred.
- Knowledge of medical office procedures and medical terminology.
- Computer skills including MS Office Suite.
Pay Range
$16.00/hr – $24.00/hr
Benefits
- Competitive pay.
- Comprehensive health and dental benefits.
- Tuition reimbursement.
- Paid time off.
- Retirement savings plans.
Equal Opportunity Employer
Rothman Orthopaedics is an Equal Opportunity Employer committed to providing opportunities to all qualified applicants without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community.
COVID‑19 Vaccine Policy
As a condition of employment at Rothman Orthopaedics, it is required that you receive the COVID‑19 vaccination. We consider requests for reasonable accommodations.