Medical Assistant 3 Receptionist 3

Allied Digestive Health; New York (NY); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Commuter benefits

Time-off benefits

Employee assistance program

Job summary

Allied Digestive Health is seeking a Medical Assistant 3 Receptionist 3 to provide both clinical support and front-desk administration. You will manage patient check-ins, verify insurance, schedule visits, and assist clinicians with vital signs and exam prep.

The role requires strong communication, organizational skills, and the ability to multitask in a fast-paced healthcare setting. A CMA/RMA certification and EHR experience are preferred; bilingual candidates are a plus.

Qualifications

• High school diploma or equivalent.
• CMA or RMA certification from an accredited program.
• Minimum two years in a medical assistant or receptionist role within a healthcare setting.
• Proficiency with EHR systems and standard office software.
• HIPAA knowledge and privacy compliance.

Responsibilities

• Greet and register patients upon arrival and verify information.
• Schedule and confirm patient appointments using EHR systems.
• Respond to incoming calls and direct inquiries to appropriate personnel.
• Assist providers by taking vital signs and preparing patients for exams.
• Maintain and update patient records with confidentiality.
• Coordinate patient flow to minimize wait times and improve efficiency.
• Assist with billing/insurance documentation as needed.
• Keep the reception area organized and stocked.
• Collaborate with clinical and administrative teams to support care.

Skills

EHR proficiency

Organizational skills

Multitasking

Communication skills

Bilingual (Spanish)

Education

High school diploma or equivalent

CMA or RMA certification

Associate degree (preferred)

Tools

EHR software

Office software

Job description

About the Role

About the Role: The Medical Assistant 3 Receptionist 3 plays a critical dual role in healthcare settings by providing both clinical support and front‑desk administrative services. This position ensures smooth patient flow by managing appointment scheduling, patient check‑ins, and maintaining accurate medical records while also assisting healthcare providers with clinical tasks such as taking vital signs and preparing patients for examinations. The role demands a high level of professionalism, empathy, and organizational skills to create a welcoming environment for patients and support efficient healthcare delivery. By effectively coordinating communication between patients, medical staff, and external parties, the Medical Assistant 3 Receptionist 3 contributes significantly to the overall patient experience and operational success of the healthcare facility. This position requires adaptability and multitasking abilities to balance administrative duties with clinical responsibilities seamlessly.

Responsibilities

• Greet and register patients upon arrival, verifying personal and insurance information accurately.
• Schedule and confirm patient appointments using electronic health record (EHR) systems.
• Answer incoming calls, respond to patient inquiries, and direct calls to appropriate medical personnel.
• Assist healthcare providers by taking and recording vital signs, medical histories, and preparing patients for examinations.
• Maintain and update patient medical records ensuring confidentiality and compliance with healthcare regulations.
• Coordinate patient flow to minimize wait times and optimize clinic efficiency.
• Manage billing and insurance documentation as needed to support administrative processes.
• Ensure the reception area is organized, clean, and stocked with necessary supplies.
• Collaborate with clinical and administrative teams to facilitate effective communication and patient care.

Skills

Proficiency with EHR systems and office software is essential for maintaining patient records and scheduling appointments. Strong organizational and multitasking skills allow a balance of front‑desk responsibilities with clinical duties without compromising quality or patient care. Effective communication skills are used daily to interact compassionately with patients and coordinate with healthcare providers and administrative staff. Preferred skills such as bilingualism and knowledge of billing enhance the ability to serve diverse patient populations and support the financial aspects of healthcare operations.

Minimum Qualifications

• High school diploma or equivalent.
• Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) from an accredited program.
• Minimum of two years of experience in a medical assistant or receptionist role within a healthcare setting.
• Proficiency with electronic health record (EHR) systems and standard office software.
• Strong understanding of medical terminology and healthcare privacy regulations (e.g., HIPAA).

Preferred Qualifications

• Associate degree in Medical Assisting or related healthcare field.
• Experience with medical billing and coding procedures.
• Bilingual abilities, particularly in Spanish or other commonly spoken languages in the United States.
• Advanced customer service training or certification.
• Familiarity with scheduling software and telehealth platforms.

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time‑Off Benefits, EAP, 401K and Commuter Benefits.

M‑F 9AM - 5PM