Receptionist Medical Assistant - Primary Care

McLaren Health Care; Lapeer (MI); On-site; USD 38,000 - 46,000; Full time

Job summary

McLaren Health Care is seeking a Medical Assistant/Patient Care Technician to provide high-quality patient care under supervision. Responsibilities include taking vital signs, injections, venipuncture, and assisting in various procedures across physician practices.

You will greet patients, manage calls, schedule appointments, and handle insurance verification and payments. The role emphasizes excellent customer service, registration duties, and accurate financial activity tracking on each shift.

Qualifications

• High school diploma or equivalent with six months experience as a medical assistant or patient care tech.
• Completion of one of the listed programs: medical assistant, EMT, nurse assistant, LPN, medic or patient care technician.
• For Rural Health Designation clinics, BLS certification within 6 months of hire.

Responsibilities

• Provide patient care by performing or assisting in a range of medical procedures and tests, including vital signs and injections.
• Greet patients, answer the phone, and direct calls; collect insurance co-pays and verify insurance; schedule appointments and manage records.
• Handle duties across physician practices, patient registration and financial transactions per shift.

Skills

Customer service

Phone handling

Education

High school diploma or equivalent and six months experience as a medical assistant or patient care tech

High school diploma or equivalent and completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse, armed services medic or patient care technician

Job description

Under general supervision, and according to established policies and procedures, will provide excellent patient care by performing or assisting in a variety of medical procedures and tests to assist in the examination and treatment of patients, including but not limited to vital signs, procedures, various treatment, administering injections and venipuncture. Provides excellent customer service by greeting patients, answering the phone and directing the caller as appropriate. Performs duties across all physician practices, patient registration, scheduling appointments, collecting insurance co‑pays and deductibles, insurance verification, records financial activity and accounts for all transactions completed on each shift.

Required

• High school diploma or equivalent and six months experience as a medical assistant or patient care tech.
• High school diploma or equivalent and completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse, armed services medic or patient care technician.
• For clinics with the Rural Health Designation, Basic Life Support (BLS) issued by the American Heart Association (AHA), American Red Cross (ARC), and Canadian equivalents, (MHC approved providers for the resuscitation certification) is required within 6 months of hire.

Preferred

• Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT).
• American Heart Association (AHA) BLS Certification. May be required at management discretion.
• Electronic medical record experience.
• One-year experience working in a medical office with multiple providers.
• Previous experience working in a medical office of the same specialty.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

Additional Information

• Schedule: Full-time
• Requisition ID: 26003428
• Daily Work Times: 8:00am - 5:00pm
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No