Medical Assistant 3

UCSF Health; Redwood City (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

UCSF Health is seeking an Audiology Assistant to support the Audiology team across multiple UCSF Health sites. You will assist audiologists with hearing aid troubleshooting, pediatric testing, and equipment maintenance while performing clerical tasks such as chart records and referrals.

Full training is provided and registration with the California Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board as an audiologic aide is required upon hiring.

Qualifications

• High School graduate or equivalent with 2 years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience with science or counseling background
• Knowledge and abilities essential to the successful performance of the duties assigned to the position
• Ability to work with computers; some experience using spreadsheets such as Microsoft Excel, Access and word processing programs such as Microsoft Word
• Excellent oral and written communication and interpersonal skills
• Ability to be pleasant with a clear speaking voice that is understandable and audible to general hearing impaired public
• Ability to work effectively with people from diverse cultures and diverse socioeconomic situations.
• Must be become registered with the California Speech Pathology and Audiology Board as an audiologic aide upon hiring.
• American Heart Association BLS – CPR Certified

Responsibilities

• Assist audiologists with hearing aid troubleshooting and repair, pediatric testing, and equipment maintenance
• Perform clerical duties such as chart record keeping, referral management, provider support requests, and other administrative tasks as delegated by Practice Leadership
• Receive full training in all aspects and be registered with the California Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board as an audiologic aide

Education

High School graduate or equivalent with 2 years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience with science or counseling background

Tools

Microsoft Excel

Microsoft Access

Microsoft Word

Job description

Under the general direction of the Director of Audiology and under direct supervision of the Ambulatory Practice Manager of Audiology, and guided by the policies and procedures of Ambulatory Services, the Audiology Assistant will participate as an integral member of the patient care team. The Audiology Assistant performs tasks that are prescribed, directed, and supervised by an audiologist including, but not limited to, hearing aid trouble shooting and repair, assisting the audiologist in pediatric testing, and equipment maintenance. The Audiology Assistant will perform other clerical duties, such as chart record keeping, referral management, provider support request, and other administrative support functions as delegated by the Practice Leadership. The Audiology Assistant will receive full training in all the above aspects and will be registered with the California Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board as an audiologic aide.

Job Description

JOB SUMMARY

Under the general direction of the Director of Audiology and under direct supervision of the Ambulatory Practice Manager of Audiology, and guided by the policies and procedures of Ambulatory Services, the Audiology Assistant will participate as an integral member of the patient care team. The Audiology Assistant performs tasks that are prescribed, directed, and supervised by an audiologist including, but not limited to, hearing aid trouble shooting and repair, assisting the audiologist in pediatric testing, and equipment maintenance. The Audiology Assistant will perform other clerical duties, such as chart record keeping, referral management, provider support request, and other administrative support functions as delegated by the Practice Leadership. The Audiology Assistant will receive full training in all the above aspects and will be registered with the California Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board as an audiologic aide.

This applies to both adult and pediatric audiology assistant functions in the clinical settings at all UCSF Health sites (Mt. Zion, Mission Bay, Parnassus, joint UCSF health partnerships, Satellite Clinics, or with UCSF Faculty at other off-site clinic sites, et al).

REPORTING RELATIONSHIPS

Supervises no staff.

Qualifications

REQUIRED QUALIFICATIONS

• High School graduate or equivalent with 2 years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience with science or counseling background
• Knowledge and abilities essential to the successful performance of the duties assigned to the position
• Ability to work with computers; some experience using spreadsheets such as Microsoft Excel, Access and word processing programs such as Microsoft Word
• Excellent oral and written communication and interpersonal skills
• Ability to be pleasant with a clear speaking voice that is understandable and audible to general hearing impaired public
• Ability to work effectively with people from diverse cultures and diverse socioeconomic situations.
• Must be become registered with the California Speech Pathology and Audiology Board as an audiologic aide upon hiring.
• American Heart Association BLS – CPR Certified

Preferred Qualification

• Bilingual or multilingual capability (Spanish, Russian, Cantonese, Mandarin or Vietnamese)
• Prior experience in a medical office environment

Required Licenses/Certifications

• Registration with the California Speech Pathology and Audiology Board as an audiologic aide upon hiring
• American Heart Association BLS – CPR Certified

POPULATIONS SERVED

Employees who routinely provide direct patient care require a statement concerning Populations Served Competencies. Typically, a statement such as “Demonstrated ability to provide appropriate care based on the needs of a specific individual, including the patient’s age.” is sufficient. Select from the following patient age categories.

Infant

Child

Adolescent

Adult

Geriatric

About Us

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values .

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here .

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html