Medical Assistant

MercyOne; West Des Moines (IA); On-site; USD 42,000 - 52,000; Full time

Job summary

MercyOne Medical Group in West Des Moines, IA is seeking a Full-time Medical Assistant (CMA/RMA) to support physicians and care teams. The role includes triage, patient data collection, procedure assistance, and accurate documentation of patient encounters. Expect BLS certification within 3 months and compliance with mandatory reporter training.

Equal opportunity employer. The position emphasizes team-based care, patient education, and maintaining aseptic technique in exam and procedure rooms.

Qualifications

• CMA or RMA certification must be obtained within first year of employment.
• Clinic/physician office experience preferred.
• Basic Life Support (BLS) certification within three months of hire.
• Proof of completion of Mandatory Reporter abuse training within three months of hire.

Responsibilities

• Recognize and assess emergency needs of patients and initiate appropriate emergency procedures.
• Function within payor regulations by applying applicable guidelines.
• Facilitate interdisciplinary communication and assess patient data with the health care team.
• Ensure patients and families understand treatment plans and instructions.
• Assist with procedures and operate diagnostic equipment as assigned.
• Maintain aseptic technique for procedures and medications administered.
• Document all patient interactions accurately in the patient record.
• Report results and pertinent information to patients and health care team members.
• Work within the scope of license or certification.
• Perform basic nursing tasks (vital signs, rooming, assisting with procedures) under physician supervision.
• Maintain professional appearance of examination and procedure rooms.

Skills

Interdisciplinary communication

Patient data assessment

Documentation accuracy

Education

CMA or RMA certification

BLS certification

Mandatory Reporter training

Job description

• Demonstrates ability to recognize and assess emergency needs of patients and initiate appropriate emergency procedures as needed.
• Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines.
• Acts to facilitate interdisciplinary communication. Utilizes other members of the health care team in assessing the patient and analyzes patient data. Assesses learning needs of the patient and significant others. Gives accurate and complete information to patient and family.
• Evaluates patient and family understanding of treatment plan and/or instructions.
• Assists with a variety of procedures, exams and/or operation of diagnostic equipment as assigned
• Maintains appropriate aseptic technique for preparation, procedures and medications administered.
• Accurately and legibly documents all patient interactions in patient record
• Reports results and pertinent information to patients and health care team members.
• Functions according to limitations or scope of license or certification.
• Performs basic nursing functions (vitals, rooming, assist with procedures, etc), under direction and supervision of physician.
• Maintains professional appearance of patient exam and procedure rooms.

Employment Type

Full time

Shift

Day Shift

Description

• Demonstrates ability to recognize and assess emergency needs of patients and initiate appropriate emergency procedures as needed.
• Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines.
• Acts to facilitate interdisciplinary communication. Utilizes other members of the health care team in assessing the patient and analyzes patient data. Assesses learning needs of the patient and significant others. Gives accurate and complete information to patient and family.
• Evaluates patient and family understanding of treatment plan and/or instructions.
• Assists with a variety of procedures, exams and/or operation of diagnostic equipment as assigned
• Maintains appropriate aseptic technique for preparation, procedures and medications administered.
• Accurately and legibly documents all patient interactions in patient record
• Reports results and pertinent information to patients and health care team members.
• Functions according to limitations or scope of license or certification.
• Performs basic nursing functions (vitals, rooming, assist with procedures, etc), under direction and supervision of physician.
• Maintains professional appearance of patient exam and procedure rooms.

Marginal Functions

• Maintains supply inventory and stocks supplies in various work areas.
• Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs.
• Misc. office duties (i.e. copying, filing, retrieval of films/medical records)
• Assists with nursing chart audits.

Minimum Knowledge, Skills And Abilities Required

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification must be obtained within first year of employment and maintained thereafter.
• Clinic/physician office experience preferred.
• Basic Life Support (BLS) certified or obtained within three (3) months of hire. Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.