Medical Assistant

spectrumhealth; Watervliet Township (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

On-demand pay

Discounts directory

Identity protection

Retirement options

Job summary

Spectrum Health is seeking a Medical Assistant to support clinical activities and patient flow in a busy Watervliet clinic. Under licensed supervision, you will assist physicians, prepare patients and supplies, and help maintain accurate electronic health records.

The role emphasizes patient safety, confidentiality, and service excellence while supporting physicians and staff. Relevant MA training or 1 year direct patient care experience is preferred.

Qualifications

• High School diploma or equivalent.
• Completion of an accredited MA program with hands-on clinical skills or 1 year direct patient care experience.
• Certifications CMA/CCMA/NCMA/NRCMA/RMA or BLS (AHA or ARC).

Responsibilities

• Facilitate efficient patient flow and prepare patients for visits.
• Assist with examinations and treatments; ensure supplies are ready.
• Perform administrative duties including EHR maintenance.
• Greet patients and communicate with families respectfully.
• Collaborate with health care team to coordinate care.
• Collect and report patient data per scope of practice.

Skills

Hands-on clinical skills

Patient care

Team collaboration

Customer service

Education

Medical Assistant training program

1 year direct patient care experience

CMA/CCMA/NCMA/NRCMA/RMA or BLS certification

BLS certification (AHA/ARC)

Job description

Job Summary

Under the direction of a licensed professional, the Medical Assistant performs and oversees functions within scope of practice related to the clinical activities, including but not limited to: maintaining patient flow by assisting and promoting the delivery of health care, performs technical procedures and clinically-oriented activities. The Medical Assistant will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management, which embodies the "Service First" philosophy to promote customer satisfaction.

Essential Functions

Facilitates efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with scope of practice.

Performs necessary administrative duties to ensure all information is current and updated. Includes maintenance and monitoring of electronic health record.

Maintains and cleans environment, work area, equipment and communicates any equipment malfunctions to appropriate department/unit personnel.

Greets and communicates with patients and families in a manner consistent with care and respect.

Communicates, collaborates and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.

Collects, monitors and reports patient data/needs to licensed team members as directed. Follows documentation standards.

Demonstrates high standard of moral and ethical behavior. Commits to continuous improvement of patient experience, which includes patient safety, quality of care and excellent service. Advocates for privacy, confidentiality and security of patient, staff and organizational data. Adheres to the organization's published values, standards and policies.

Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Assists providers with examinations, procedures and/or treatments by preparing patient and ensuring appropriate supplies/equipment are readily available. Prepares, administers and documents medications that are within scope of practice and directed by the provider.

Qualifications

Required
High School Diploma or equivalent
Completion of an accredited Medical Assistant training program that includes hands-on, in‑person clinical skills training OR a minimum of one (1) year of experience working specifically in the role of a Medical Assistant, LPN, Paramedic or EMT performing direct patient care and clinical support functions consistent with MA scope of practice.

• CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants 120 Days Or
• CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association 120 Days Or
• CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing 120 Days Or
• CRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals 120 Days Or
• CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists 120 Days
• CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days Or
• CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days

Preferred
1 year of relevant experience Working in a physician practice or healthcare setting

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here .
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location
SITE - Watervliet Medical Office Building - 450 Medical Park Dr - Watervliet

Department Name
Family and Internal Med - Watervliet Prof Svcs

Employment Type
Full time

Shift
Day (United States of America)

Weekly Scheduled Hours
40

Hours of Work
7 a.m. to 5 p.m.

Days Worked
Monday to Friday

Weekend Frequency
N/A

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospecti