Medical Assistant

Eventus WholeHealth; Wake Forest (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Holidays and Floating Holidays

Short & Long-term Disability Options

401(k) Retirement Plan Contribution

Job summary

Join a forward-thinking company dedicated to providing holistic care for medically vulnerable adults. As a Medical Assistant, you'll enhance the performance of the clinical care team by supporting providers in various settings, ensuring patients receive the necessary care. This role offers opportunities for professional growth within a collaborative environment, where your contributions will directly impact patient outcomes. Enjoy a supportive culture that values integrity, teamwork, and excellence. If you're passionate about healthcare and eager to make a difference, this position is perfect for you.

Qualifications

• High School Diploma or equivalent required.
• Medical scribing experience preferred.

Responsibilities

• Support clinical providers by managing patient encounters and documentation.
• Assist with telehealth sessions and ensure patient confidentiality.
• Facilitate communication between patients, families, and providers.

Skills

Medical Scribing

Patient Management

Documentation

Triage Skills

Communication Skills

Education

High School Diploma

Job description

Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults, achieving extraordinary outcomes for the people we serve. We do this through a value-driven framework of excellence, integrity, person-centeredness, stewardship, and teamwork. This care is provided to adults residing in skilled nursing, assisted living facilities, and private residences through a network of healthcare providers including physicians, nurse practitioners, physician assistants, psychologists, licensed clinical social workers, and support staff.

The Medical Assistant is responsible for enhancing the performance of the clinical care team by supporting and facilitating clinical services with their assigned providers. The Medical Assistant is required to work in the field with the assigned provider as directed by the Lead Medical Assistant or MA Manager/Supervisor. You may be asked to travel to facilities up to 60 miles from your home. This position will typically be a Monday-Friday dayshift.

* Mileage reimbursement plan is offered.

Provider Support

• Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day.
• Ensure that each patient is seen as medically necessary per clinical protocol.
• Serve as a “buffer” between provider and families/staff to facilitate proper patient management.
• Document appropriate encounters and time for CCM and BHI services.
• If scheduling is assigned: Update scheduling rosters daily to ensure accuracy and send schedules in a timely manner.
• Assist with any day-of changes to scheduled visits due to acute needs, hospitalizations, admissions, or discharges.
• Prepare clinical documentation for assigned providers each day.
• Complete basic opening of encounter notes as per discipline protocol.
• Perform medication reconciliation on all scheduled patients each encounter.
• Enter appropriate facility chart data on all scheduled patients each day into patient encounter notes and assign to provider.
• Enter lab and other diagnostic study results into patient encounters and assign to providers as per guidelines.
• Assist with collection and sorting of all clinical paperwork needed for clinician review and ensure completion each day.
• Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits.

Facility Support

• When scheduling is part of your role: Share patient schedules with key facility staff as needed.
• Assist with triage needs as directed by assigned provider (whether in or out of the building).
• Assist with triage documentation as needed.
• Ensure all needed paperwork is routed for the facility to Eventus providers, office, or families.
• Assist with obtaining consents for services needed.
• Attend stand-up meetings to report information from the facility to Eventus providers and vice versa, if allowed by the facility.
• Assist with discharge planning of clinical services as needed.
• Check in and out daily with facility staff regarding patients seen, status, etc.
• Maintain patient confidentiality at all times.
• Document appropriate encounters and time for CCM and BHI services.
• Check all communication channels several times daily to ensure patient needs are met.
• Inform patients and families of recent visits, new orders, and defer to providers when needed.
• Communicate transitions of care to the CCM team to enhance patient care and education.

Additional Duties and Responsibilities

• Adhere to Eventus WholeHealth standards, policies, and procedures, including HIPAA rules and regulations.
• Follow the dress code policy: clean, wrinkle-free, matching scrubs, appropriate closed-toed footwear, and name badge.
• Report to your Lead Medical Assistant for any additional assignments if duties are completed early.
• Seek further training if uncertain how to proceed with any assignment.

Qualifications/Education

High School Diploma or equivalency

Valid driver’s license and reliable transportation

Expected travel up to 1 hour from home address

Typing speed of 45 wpm or greater

Medical scribing experience preferred

What We Offer

Our full-time positions provide:

• Opportunity to be part of a growing and emerging culture
• Paid time off benefits
• Holidays and floating holidays
• Short & long-term disability options
• Employer contribution to 401(k) retirement plan after 6 months

About Eventus WholeHealth:

Founded in 2014, Eventus WholeHealth provides physician-led healthcare services for residents and patients in skilled nursing and assisted living facilities. Our team includes physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff. Our comprehensive, evidence-based model offers collaborative interdisciplinary care with seamless integration of specialties. Our approach empowers facilities to reach their goals and ensures better patient outcomes. For more information, visit www.eventuswholehealth.com.