Medical Assistant

Eventus WholeHealth; Fuquay-Varina (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid time off benefits

Holidays and floating holidays

Short & long-term disability options

Employer contribution to 401(k) retirement plan

Job summary

An established industry player is seeking a dedicated Medical Assistant to enhance clinical care for medically vulnerable adults. This role involves supporting providers in skilled nursing and assisted living facilities, ensuring patients receive necessary care while maintaining accurate documentation. You will be part of a collaborative team, working closely with healthcare professionals to improve patient outcomes. The position offers opportunities for growth within a supportive culture, competitive benefits, and the chance to make a real difference in the lives of those you serve. If you're passionate about healthcare and ready to take on a rewarding challenge, this is the perfect opportunity for you.

Qualifications

• High School Diploma or equivalent required.
• Valid driver's license and reliable transportation necessary.

Responsibilities

• Support clinical providers by managing patient care and documentation.
• Assist with telehealth sessions and triage needs as directed.
• Ensure patient confidentiality and compliance with HIPAA regulations.

Skills

Patient Care

Medical Documentation

Communication Skills

Time Management

Medical Scribing

Education

High School Diploma or equivalency

Job description

Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults, achieving extraordinary outcomes for the people we serve. We do this through a value-driven framework of excellence, integrity, person-centeredness, stewardship, and teamwork. This care is provided to adults residing in skilled nursing, assisted living facilities, and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Workers, and Clinical and Administrative Support Staff.

The Medical Assistant is responsible for enhancing the performance of the clinical care team by supporting and facilitating clinical services with their assigned providers. The Medical Assistant is required to work in the field with the assigned provider as directed by Lead Medical Assistant or MA Manager/Supervisor. You may be asked to travel to facilities up to 60 miles from your home. This position will typically be a Monday–Friday dayshift.

* Mileage reimbursement plan is offered.

Provider Support

• Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day.
• Ensure that each patient is seen as medically necessary per clinical protocol.
• Serve as a “buffer” between provider and families/staff to facilitate proper patient management.
• Document appropriate encounters and time for CCM and BHI services.
• If scheduling is assigned: update scheduling rosters daily to ensure accuracy and send schedules in a timely manner.
• Assist with any day-of changes to scheduled visits due to acute needs, hospitalizations, admissions, or discharges.
• Prepare clinical documentation for assigned providers each day.
• Complete basic opening of encounter notes as per discipline protocol.
• Perform medication reconciliation on all scheduled patients at each encounter.
• Enter appropriate facility chart data on all scheduled patients into patient encounter notes and assign to provider.
• Enter lab and other diagnostic study results into patient encounters and assign to providers as per guidelines.
• Assist with collection and sorting of all clinical paperwork needed for clinician review and ensure completion each day.
• Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits.

Facility Support

• When scheduling is part of your role: share patient schedules with key facility staff as needed.
• Assist with triage needs as directed by assigned provider, whether in or out of the building.
• Assist with triage documentation as needed.
• Ensure all needed paperwork is routed for the facility to Eventus providers, office, or families.
• Assist with obtaining consents for services needed.
• Attend stand-up meetings to report needed information from the facility to Eventus providers and vice versa, if allowed by the facility.
• Assist with discharge planning of clinical services as needed.
• Check in and out daily with facility staff regarding patients seen, status, etc.
• Maintain patient confidentiality at all times.
• Document appropriate encounters and time for CCM and BHI services.
• Check communication channels several times daily to ensure patient needs are met.
• Inform patients and families of recent visits, new orders, and defer to providers when needed.
• Communicate transitions of care to CCM team to enhance patient care and education.

Additional Duties and Responsibilities

• Adhere to Eventus WholeHealth standards, policies, procedures, and employee handbook, including HIPAA rules and regulations.
• Follow the dress code policy: clean, wrinkle-free, matching scrubs with appropriate, closed-toed footwear, and name badge.
• Report to your Lead Medical Assistant for any additional assignments when duties are completed ahead of schedule.
• Seek further training if uncertain how to proceed with any assignment.

Qualifications/Education:

High School Diploma or equivalency

Valid driver’s license and reliable transportation

Expected travel up to 1 hour from home address

Typing speed of 45 wpm or greater

Medical scribing experience preferred

What We Offer

Our full-time positions offer:

• Opportunity to be part of a growing and emerging culture
• Paid time off benefits
• Holidays and floating holidays
• Short & long-term disability options
• Employer contribution to 401(k) retirement plan after 6 months

About Eventus WholeHealth:

Founded in 2014, Eventus WholeHealth provides physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. Our team includes physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff. Our comprehensive, evidence-based model offers collaborative interdisciplinary care with seamless integration of various specialties. We aim to empower facilities to reach their goals and improve patient outcomes. For more information, visit www.eventuswholehealth.com.