Medical Assistant

Austincc; United States; On-site; USD 26,000 - 30,000; Full time

Job summary

Union County Health Department seeks a Medical Assistant to support clinic operations, immunizations, and patient flow. Responsibilities include intake, procedures, and EMR documentation, with emphasis on accuracy and patient communication.

The role requires a high school diploma (or equivalent), CPR certification, and 1–2 years of experience; CMA preferred. Occasional evenings/weekends may be required; Ohio driver’s license beneficial.

Qualifications

• High School diploma or equivalent required; proficiency using computers and software essential.
• Current CPR certification for adults, children, and infants required or willingness to obtain within 3 months.
• Certified Medical Assistant designation preferred; venipuncture experience desired.

Responsibilities

• Obtain intake information, discuss services, schedule appointments.
• Administer vaccinations and injections; perform routine diagnostic tests; prepare clients for procedures.
• Set up procedure trays and organize supplies; document care and immunizations in EMR.
• Assist during examinations and patient education; handle billing and insurance inquiries.
• Process and review clinic billing, preauthorizations, and payments; manage records and communications.

Skills

Communication skills

Time management

Customer service

Multitasking

Data entry

Attention to detail

Education

High School diploma or equivalent

Certified Medical Assistant (preferred)

Tools

EMR systems

Computers & software

Job description

Full-Time, Classified, Hourly, Non-Exempt. 37.50 hours per week, Monday – Friday, with occasional evenings and weekends The pay range for this position is $19.10 - $21.96 per hour, based on experience.

Perform activities in order to facilitate clinic operations. Obtain intake information; discuss available services; obtain blood specimens; administer intradermal, subcutaneous, and intramuscular vaccinations and injections; and perform routine diagnostic tests. Set up and organize procedure trays, medications, and necessary supplies/materials. Prepare clients for procedures; explain examination(s); and alert staff of client readiness. Assist during examinations, perform injections under direction, and explain treatment procedures. Dispose of contaminated items, sterilize instruments, disinfect equipment and clinic room, and stock and reset clinic room. Complete lab forms; collect and prepare lab specimens; and prepare specimens to send to the lab. Accurately document and enter client data, direct care given, immunizations, and referrals made. Serve as the clerk during clinics. Greet, announce, and check-in clients; verify, update, and maintain client information; and coordinate paperwork. Review scheduled appointments for completeness; monitor self-scheduled appointments; complete prior authorizations, insurance inquiries and eligibility checks; and prepare paperwork.. Collect and process fees/payments and issue receipts. Schedule appointments and make reminder calls. Assist with the billing for clinic services. Complete preauthorization’s. Review insurance denials/rejections. Communication with insurance companies regarding re-verifications, rebills, and to resolve issues. Process and review clinic billing receivables, and reconcile payments received and electronic funds transfers. Generate, review, and analyze billing reports and research and resolve problems. Work with clients and payers to resolve questions related to billing. Provide general administrative support to the Nursing division including data entry; typing documents; preparing mass mailings; and copying, scanning, faxing, filing, and collating documents. Answer and return telephone calls; take/deliver messages; and transfer calls. Greet and check in and out non-clinic visitors and professionals. Answer general inquiries from clients, the public, and local healthcare providers. Maintain division and agency records and databases. Access, print, and provide immunization records to clients and/or parents. Send medical records to providers upon request; and request medical records from providers.

Must be organized, possess strong oral and written communication skills, excellent time management skills, and strong customer service skills. Ability to multitask in a busy setting, perform data entry with a high level of accuracy, and a strong attention to detail essential. A High School diploma or equivalent required, and proficiency using computers and computer software required. Must be CPR certified for adults, children, and infants required; or be willing to obtain certification within three (3) months of hire. Must be able to maintain required licensures and certifications. Ability to carry, move, or push files and/or packages up to 25 pounds unassisted and up to 50 pounds with assistance necessary. Current designation as a Certified Medical Assistant and/or the ability to perform venipuncture desired. 1-2 years of experience as a Medical Assistant and/or experience using an Electronic Medical Record (EMR) preferred. A valid Ohio Driver’s License, valid auto liability insurance, the ability to maintain auto liability insurance, and the ability to maintain insurability under the County’s vehicle insurance policy are beneficial.

Resumes will be accepted through October 11, 2026. Preference will be given to internal applicants who apply on or before October 2, 2026.

www.uchd.net

The Union County Health Department is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, ancestry, sex, veteran or military status, national origin, age (40 or over), disability, genetic information, or other protected criteria.