Medical Assistant - Mid Ohio Pediatrics

COPC Brand; Westerville (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Full Time/Benefits Eligible

Job summary

COPC Brand is seeking a Medical Assistant in Westerville, OH to provide administrative and clinical support for efficient primary care delivery. The role collaborates with the clinical team to ensure a compassionate, patient‑focused experience for all patients.

Responsibilities include patient intake, vital signs, specimen collection, injections, EHR documentation, and front‑line patient education while maintaining HIPAA confidentiality and accurate charting.

Qualifications

• High school diploma or equivalent required.
• Graduate of Medical Assistant program or Ohio-licensed practical nurse.
• MA certification preferred.

Responsibilities

• Work with clinical care team to deliver care to patients.
• Foster clear communication between care team, patient and providers.
• Prepare examination rooms and assist with procedures.
• Take and record vital signs and administer injections as applicable.
• Perform blood draws and specimen collection.
• Maintain accuracy of patient records and HIPAA-compliant confidentiality.
• Schedule and coordinate referrals, prior authorizations, and paperwork as needed.
• Respond to patient calls and provide education using educational tools.

Skills

Patient communication

HIPAA compliance

Vital signs measurement

EHR documentation

Patient advocacy

Education

High School diploma or equivalent

Graduate of Medical Assistant program or LPN in Ohio

MA certification (preferred)

Tools

EHR system

Medical equipment handling

Job description

The Medical Assistant (MA) provides both administrative and clinical support to ensure efficient primary care delivery while fostering a smooth, compassionate, and patient-focused experience.

• Full Time/Benefits Eligible
• Westerville, OH

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Work closely with the clinical care team to deliver the best care for our patients.
• Foster a climate allowing for direct communication between the care team, patient/caregiver and appropriate care providers to optimize outcomes.
• Collaborate with other care team members to address gaps in care (chart prep).
• Promote and facilitate improved clinical outcomes and patient satisfaction, as well as efficient use of resources.
• Act as a patient advocate to ensure highest quality of care for our patients.
• Set-up medical equipment and perform related tests as applicable, administer injections, and perform routine specimen collection and point of care tests.
• Interview patients regarding medical concerns and obtain medical history.
• Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients' EHR.
• Responsible for blood draws and specimen processing.
• Assist in performing routine medical procedures as requested.
• Prepare patients and treatment rooms for exams. Drape patients with covering and positions instruments and equipment.
• Review physician orders and lab requests and follows up as needed. Call in prescriptions/order refills as approved and directed.
• Communicate test results to patients as directed.
• Assist in patient education with related educational tools, periodicals, flyers, and handouts.
• Assist with applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.).
• Respond to patient phone calls, as appropriate.
• Maintain a clean and well-organized work area. Maintain patient confidentiality in alignment with HIPAA regulation.
• Attend meetings and participate in classroom activities as needed.
• All other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Licencures & Certifications

• Required: High School diploma or equivalent
• Required: Graduate of a Medical Assistant program or Licensed Practical Nurse in State of Ohio
• Preferred: MA certification

Knowledge, Skills & Abilities

• Self-disciplined, energetic, passionate, and innovative
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
• Ability to maintain confidentiality at all times
• Ability to react calmly and effectively in emergency situations
• Ability to interpret, adapt, and apply guidelines and procedures
• Ability to communicate clearly and document efficiently in EHR
• Knowledge in vaccine administration, storage, handling and documentation
• Knowledge and understanding of medical terminology
• Knowledge of patient care and examination procedures
• Knowledge of using medical equipment and instruments to administer patient care
• Knowledge of common safety hazards and precautions to establish a safe work environment
• Skill in assisting in a variety of treatments and medications, as directed
• Skill in taking vital signs
• Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
• Customer service skills; social perceptiveness and service oriented
• Excellent time management skills and ability to multi-task and prioritize work

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.