Medical Assistant

Devereux Advanced Behavioral Health; United States; On-site; USD 51,577,000 - 56,735,000; Full time

Benefits offered by this job

Paid time off

Sick time

ASCEND program

Tuition assistance

Retirement plan

Payactiv access

Low-cost benefits

Job summary

Devereux Advanced Behavioral Health's Arizona Residential Treatment Center in Scottsdale seeks a Medical Assistant to support youth healthcare. You will assist with daily health services, coordinate appointments, manage records, and communicate with families and providers.

This full-time role requires a HS diploma or GED, a Medical Assistant certificate, externship completion, and strong customer service and computer skills; experience in behavioral health is preferred.

Qualifications

• Basic knowledge of medical terminology.
• Excellent oral and written communication skills.
• Customer service experience required; ability to work in a fast paced office.

Responsibilities

• Assist with day-to-day health services operations and medication administration support.
• Coordinate medical appointments and maintain health records.
• Communicate between nursing staff, providers and families as appropriate.
• Transport to off-site medical or specialty appointments as needed.
• Support infection prevention activities and regulatory compliance.

Skills

Medical terminology

Customer service

Communication

Microsoft Office

Education

Medical Assistant Certificate

Externship completion

Job description

Description

Devereux Arizona’s Residential Treatment Center (RTC) provides intensive, 24-hour support for youth aged 7 to 17, who are experiencing serious emotional, behavioral, and mental health challenges. In a structured, therapeutic environment, we combine clinical expertise with compassionate, trauma-informed care to help youth heal, grow and build a brighter future. The RTC features dormitories, an accredited K-12 school, food services, 24/7 on-site nursing, and specialized therapy and clinical services.

Medical Assistants provide direct, hands-on medical assistance to practitioners treating patients in a residential treatment setting serving children and adolescents. Medical Assistant job duties inclue:

• Assisting with day-to-day health services operations, coordination of medical appointments, medication administration support, health record documentation, and communication between nursing staff, providers, and families as appropriate
• Assisting with routine clinical procedures, monitoring and documenting health-related information, facilitating medication management processes, maintaining medical supplies and equipment, and ensuring timely completion of required health documentation
• Coordinating, transporting, and accompanying individuals to off-site medical, dental, psychiatric, and specialty appointments, ensuring appropriate supervision, continuity of care, and timely communication of provider recommendations, treatment plans, and follow-up needs to the nursing and treatment teams
• Assisting with infection prevention activities, health screenings, and adherence to organizational policies, clinical protocols, and regulatory requirements
• Providing administrative and clinical assistance to ensure efficient healthcare operations and support the overall health and well-being of individuals receiving residential treatment services, and other job duties as assigned

Additional Details:

• Pay Range: $18/hr - $19.80/hr
• Full Time Schedule: Monday - Friday 9am-5pm, with other hours as needed (schedules are subject to change)
• Work Location: 6436 E Sweetwater Ave., Scottsdale, Arizona 85254

Qualifications

• Must be 21 years of age or older
• High School diploma or GED required
• Medical Assistant Certificate from a United States accredited educational institution
• Completion of a Medical Assistant Externship
• Experience working with individuals in behavioral health preferred
• Basic knowledge of medical terminology; excellent oral and written communication skills
• Customer service experience required; ability to work in a fast paced office and prioritize multiple duties.
• Proficient computer skills, including Microsoft Office applications and ability to learn other software programs

OTHER:

• Ability to attend full time new hire orientation Mon-Fri 8:30am-5pm (paid)
• Drug test within 24hrs of offer w/ negative results
• Pre-employment Physical and Job Demand Assessment
• Valid Arizona Driver's License & pass DMV 36-month history check
• Current AZ Fingerprint Clearance Card with no restrictions (or eligibility to obtain with no restrictions).Arizona Revised Statutes Notice: If a person's employment record contains a six-month or longer time frame during which the person was not employed by any employer, a completed application with a new set of fingerprints shall be submitted to the department of public safety. For more information, visitHERE.

Benefits and Rewards

• Paid time off (24 days per year, increase with years of service); Sick time (64 hours per year)

• ASCEND, career accelerator program and tuition assistance. Learn more HERE.
• Retirement, eM Life for Mental Health and Work/Life Programs, Service Anniversary Awards

• Free access to Payactiv, a platform to get a portion of your earned wages between pay periods

• Quality Low-Cost Benefits (medical, dental, vision, pet insurance): 30-day benefit eligibility waiting period for new hires! http://benefits.devereux.org

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

Company Overview

Company Overview

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.

Our Mission: Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care.

Our Culture, Our Expectations

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.

We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time.

What Devereux Offers You

In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer;

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.

• Student loan debt assistance, tuition reimbursement and continuing education assistance.

• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.

• Employee assistance / work-life balance program.

Visit www.mydevereuxbenefits.org to see why Devereux is a great place to work!

Devereux is a drug-free workplace, drug screening required. EOE