Medical Assistant

Curai Health; United States; A distancia; USD 25.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive medical, dental, vision

Flexible spending plans

401k with employer match

Vacation policy

100% remote

Descripción de la vacante

Curai Health Medical Group, a fully virtual primary care practice, is seeking a Medical Assistant for a remote, non-hands-on role. The MA will support pharmacies, prior authorizations, referrals, and patient follow-up while maintaining HIPAA and high-quality care.

Schedule: Mon, Wed, Thu, Fri 6:30a–5:00p PST with holiday rotation. Prioritize organized, patient-centered communication and thorough EHR documentation.

Formación

• Active Medical Assistant certification required.
• 3+ years of medical assistant experience.
• 1+ year of telemedicine experience.
• Fixed Monday, Wednesday, Thursday, Friday schedule; holidays may rotate.
• Strong communication and documentation skills in a virtual environment.

Responsabilidades

• Pharmacy and prescription support with refills and transfers.
• Handle prior authorizations and referrals; use CoverMyMeds.
• Schedule appointments and conduct follow-up outreach with patients.
• Communicate in a warm, patient-centered manner in a virtual setting.
• Document all tasks accurately in the EHR.
• Identify workflow issues and escalate as needed.
• Attend team huddles and participate in quality initiatives.

Conocimientos

MA certification

MA experience

Telemedicine

HIPAA knowledge

EHR proficiency

AI tools familiarity

Communication skills

Remote work

Organization

Herramientas

CoverMyMeds

DocuSign

EHR systems

Descripción del empleo

Curai Health Medical Group is a fully virtual primary care practice. We use AI to help our clinicians deliver fast, high-quality care to patients in multiple states. Our care team works together entirely online, and our Medical Assistants are key to making sure every patient’s care moves forward without gaps.

About the Medical Assistant Role

This is a remote, non-hands-on Medical Assistant role. You won’t do vitals, draw blood or room patients. You’ll use your Medical Assistant training to keep patient care moving behind the scenes: working with pharmacies, getting prior authorizations, coordinating referrals and making sure patients get the follow-up they need. If you know the clinical side and are great at the administrative work that keeps it running, this role is for you.

- Schedule : Monday, Wednesday, Thursday, and Friday ; 6:30a-5:00p PST; plus holiday rotation

What You’ll Do

• Pharmacy and prescription support: Work with pharmacies on refills, clarifications and transfers. Help clinicians with prescription workflows.
• Prior authorizations and referrals: Prepare and submit prior authorizations (e.g., CoverMyMeds), track them until they’re resolved, and coordinate specialist referrals.
• Scheduling and follow-up outreach : Schedule appointments and reach out to patients so care plans get completed.
• Communicate with patients and colleagues in a caring, patient-centered way that keeps our virtual care environment supportive.
• Document every task and communication accurately and thoroughly in the electronic health record (EHR).
• Spot workflow problems and elevate them when needed.
• Take part in team huddles and quality initiatives.
• Follow HIPAA and confidentiality standards at all times.
• Other duties as assigned.

What You’ll Bring

• Active nationally recognized Medical Assistant certification (ie, CMA, RMA) required
• 3+ years of medical assistant experience required
• 1+ year of telemedicine experience required
• Able to work a fixed Monday, Wednesday, Thursday, and Friday schedule, plus assigned rotating holidays that may fall on non-scheduled days required;
• Openness to occasional weekend or swap coverage preferred
• Self-directed and dependable as the primary MA on shift, owning the day’s patient queue and making sound decisions about when to upscale
• A reliable teammate who communicates proactively, documents thoroughly for the next person on shift, and steps in to help cover when needed
• Experienced with EHRs and healthcare tools such as CoverMyMeds and DocuSign, and quick to adopt new technology, including AI tools
• Clear, professional verbal and written communication, with a warm patient-facing manner
• Highly organized and detail-oriented, able to prioritize and manage multiple tasks
• Working knowledge of HIPAA and patient privacy practices
• A quiet, private workspace and reliable high-speed internet

Pay Range: $18 - $21/hr (and eligible for 15% differential on weekends)

Compensation

The pay range listed for this position reflects what Curai Health reasonably and in good faith expects to pay at the time of posting. Actual base salary will depend on a variety of factors, including your qualifications and years of relevant experience.

Culture

A mission-driven team of talented colleagues who are committed to living our values, collaborating closely, and driving meaningful impact in healthcare.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible spending plans
• Responsible Vacation Policy
• 401k plan with employer matching
• 100% remote - work from home

Work Location Requirement

This is a remote U.S.-based position. Employees must perform all work physically within the United States. International work is not permitted during scheduled work hours.

Work Environment

This is a remote position and may be on camera at any time. Employees will work from a home office, requiring reliable internet connectivity and a secure, private workspace.

Equal Opportunity

Curai Health is an equal opportunity employer and is deeply committed to building a diverse and inclusive workforce. In keeping with our beliefs and values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital or domestic partner status, sexual orientation, gender identity, disability status, veteran status, or any other legally protected characteristic. To promote an equitable and bias-free workplace, we set competitive compensation packages for each position and do not negotiate on our offers. We are looking for mission-driven teammates who embody our core values and appreciate our transparent approach.