Medical Assistant

Reid Hospital & Health Care Services, Inc.; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Reid Health is seeking a Medical Assistant for the Allergy Clinic on a day shift. 40 hours weekly, 8:00am–5:00pm, under supervision of Providers and Practice Manager. Tasks include patient care, routine lab work, and preparing exam spaces.

The role supports patient procedures, documentation, and efficient clinic operations while upholding confidentiality and quality outcomes.

Qualifications

• Successful completion of a Medical Assisting course; CMA/RMA/CCMA considered.
• Associate degree preferred.
• One year experience in a medical practice preferred.
• NCA/CNA/PCT with onboarding path may apply to MA I within the organization.

Responsibilities

• Take patient vitals, injections, charting and documentation.
• Prepare exam rooms, handle infectious waste, sterilization.
• Triage calls and routine lab procedures and collection.
• Discuss orders with patients and families; communicate care plan.
• Write legibly and maintain patient confidentiality.
• Collaborate with team to provide age-appropriate care.
• Use scheduling and billing software and intranet tools.
• Demonstrate empathy and AIDET in interactions.
• Take ownership and promote patient safety and satisfaction.
• Support professional growth and patient connection.

Education

Associate degree

Medical Assisting course or EMT certification

Job description

Job Overview

Medical Assistant 4608-RH Allergy Schedule: Day Shift. 40 hours weekly. 8:00am – 5:00pm. Under the direction of the Provider(s) and Practice Supervisor/Manager, the Medical Assistant is the first point of care in the medical practice. This position assists the Provider(s) with patient procedures and may perform routine laboratory tests. This individual works hand‑in‑hand with the Provider(s) to achieve quality outcomes for the patient.

Responsibilities

• Take patient vitals, perform injection/immunization procedures, charting and documentation.
• Prepare exam rooms, handle infectious waste, use sterile techniques.
• Triage incoming telephone calls and routine lab procedures and collection.
• Develop patient rapport, discuss orders with patients and families, pharmacies, message taking and communicate effectively regarding course of care.
• Write legibly, demonstrate spelling competency, maintain patient confidentiality.
• Work with peers in a team situation and provide care appropriate to the age of the patients served.
• Use scheduling and billing software, intranet, internet, e‑mail and web‑based applications.
• Practice empathy, therapeutic touch, AIDET principles, maintain courteous interactions.
• Show readiness to take ownership, avoid blame and promote patient satisfaction and safety.
• Assume accountability for professional growth and use imagination to connect with patients.

Education & Experience

• Education Required: Successful completion of a Medical Assisting course or EMT certification will be considered for MA I position. Those who hold completion of Registered Medical Assistant or Certified Medical Assistant (RMA, CMA, CCMA) will be considered for MA II position.
• Education Preferred: Associate degree.
• Experience Preferred: One year experience in a medical practice.
• Other: Applicant with at least 12 months clinical experience as an NCA/CNA/PCT may complete the NCA to MA onboarding program to obtain job title of MA I within the organization.

Licensure & Certification

• Licensure: None.
• Certifications: BLS, CMA, CCMA or RMA.

Equal Employment Opportunity

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Reid Health. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, national origin, citizenship, age, disability, sexual orientation, gender identity, veteran or military status, genetic information, or any other factor protected by law.