Medical Assistant

Beth Israel Lahey Health; Tewksbury (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading healthcare team as a Medical Assistant, where you'll be the first point of contact for patients. Your role is vital in ensuring a positive experience through effective communication, scheduling, and administrative support. Be part of a compassionate team dedicated to making a difference in patients' lives.

Qualifications

• At least 1 year in a high-volume customer service position.

Responsibilities

• Phone interactions, registration, scheduling, co-pay collection.
• Billing and appointment confirmation calls.

Skills

Customer Service

Communication

Multitasking

PC Skills

Education

High School Degree or GED

Job description

Join to apply for the Medical Assistant role at Beth Israel Lahey Health.

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

BILH Primary Care is where you can truly make a difference. As a frontline representative of BILH Primary Care, you will exercise the highest standards of customer service in all interactions with patients and staff.

This dynamic clerical position represents the first impression of the office and greatly influences the care of our patients while setting a positive tone for their experience. Key responsibilities include phone interactions, registration, scheduling, co-pay collection, billing, and appointment confirmation calls. This role is critical to ensuring patients receive the right care at the right time.

Minimum Education: High School Degree or GED

Experience: At least 1 year in a high-volume customer service position

Skills and Knowledge: Strong customer service skills, proficient PC skills, effective communication (written and verbal), ability to multitask.

Additional Information: Beth Israel Lahey Health requires all staff to be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

Join over 35,000 dedicated staff including nurses, doctors, technicians, researchers, and educators, making a difference in patients' lives. Your skills and compassion can strengthen our team.

We are an Equal Opportunity Employer/Veterans/Disabled.