MEDICAL ASSISTANT

WAYNE MEMORIAL COMMUNITY HEALTH CENTERS; Tafton (PA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading community health center is looking for an entry-level Medical Assistant to provide clinical and patient care support. This role includes essential functions such as monitoring patient vitals, assisting with medical procedures, and maintaining patient confidentiality. The Medical Assistant will also be responsible for adhering to the health center's policies and ensuring customer satisfaction.

Qualifications

• Graduate from an approved Medical Assistant education program.
• Certified or Registered MA or equivalent credential.
• Prior Medical Assistant experience preferred.

Responsibilities

• Provides clinical and patient care support services.
• Demonstrates knowledge of medical terminology and basic first aid.
• Assists doctors with office exams and procedures.

Skills

Communication

Teamwork

Medical Terminology

Education

Graduated from an approved Medical Assistant education program

Certified or Registered MA or equivalent credential

Job description

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Primary Purpose Of The Position

Provides clinical and patient care support services to ensure the efficient operation of the medical center.

Position Title: Medical Assistant

Primary Purpose Of The Position

Provides clinical and patient care support services to ensure the efficient operation of the medical center.

Responsibilities W Indicates Primary Duties/Responsibilities

Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and are critical or fundamental to the performance of the job. Following are essential functions/standards of the job, evaluate how the employee performed relative to these standards by checking the appropriate box.

• Answers telephone in a timely, professional manner. Forwards calls or takes detailed messages as appropriate.
• Proper and accurate charting of patients and procedures.
• Demonstrates effective knowledge of medical terminology and medical abbreviations.
• Cooperatively assists doctor with office exams and procedures.
• Demonstrates bandaging skills.
• Demonstrates knowledge of basic first aid.

Appropriately performs/demonstrates knowledge and/or use of:

• Vitals: B/P, temperature., resp., pulse, height and weight
• Exam room preparation
• Medical and Surgical aseptic techniques
• Patients rights and ethics (patient confidentiality)
• Venipuncture
• Collecting specimens; PAP's, throat, wound and urine cultures
• Routine urine tests
• Basic understanding and administration of drugs
• Universal precautions
• Draping and positioning patients
• Recording EKG's
• Pulmonary function tests
• Use of nebulizer
• Injections
• PDR and other reference books
• Care of surgical instruments and sterilization
• Visual acuity testing
• Performs other duties as assigned to support the efficient operation of the department.
• Additional Duties/Comments:
  
  

Additional Responsibilities

I. Organizational Responsibilities

• Promotes in a positive manner, WMH's Mission, and Core Values.
• Displays identification badge in proper manner while on duty.
• Adheres to organization/departmental policy on conduct and appearance.
• Demonstrates dependability, arrives at work on time, reports on scheduled days, adheres to break and meal schedules.
• Maintains and fosters a culture in accordance with the Corporate Compliance program.
• Adheres to all organizational policy and procedure as set forth in the Hospital Policy and Procedure Manual (HPPM), Human Resources Policy and Procedure Manual and Department policy & procedures.
• Additional Duties/Comments:
  
  

II. Confidentiality

• HIPAA compliance - complies with all of the privacy & confidentiality policy & procedures outlined in the "HIPAA Program" of Wayne Memorial Hospital. All information encountered during course of employment is treated as confidential and privileged information. Complies with all policy and procedure pertaining to computer passwords, downloading information, transmission of information, etc.
• Additional Duties/Comments:
  
  

III. Customer Service

• Anticipates and exhibits a dedication to meeting the expectations of internal/external customer needs in a timely manner.
• Ensures customer satisfaction through process of monitoring, developing, improving, and delivering excellence in products and services.
• Respects the diversity of cultural/religious beliefs of the community served.
• Ensures timely resolution of problems, concerns and complaints of all customers served.
• Additional Duties/Comments:
  
  

IV. Communication

• Demonstrates the ability to interact in a clear and logical manner while maintaining a positive and professional communication pattern, verbally and in writing, with peers, management and associates within the department/organization.
• Identifies self and clarifies role to patient, family, staff, healthcare providers, students and other associates within department and organization.
• Additional Duties/Comments:
  
  

V. Teamwork

• Establishes constructive relationships with team members by demonstrating a willingness to work with and assist all members of the healthcare team to ensure customer satisfaction.
• Addresses concerns or conflicts with members of the work team in a mature and professional manner.
• Additional Duties/Comments:
  
  

VI. Safety

• Demonstrates and maintains approved infection control policies and standards.
• Maintains familiarity with Emergency Response procedures and responds appropriately to all emergency codes.
• Appropriately reports all accidents and dangerous situations by notifying necessary persons and completing required reports.
• Demonstrates awareness of and performs in accordance with the Patient Safety Improvement and Management Plan (See HPPM - PI-005)
• Demonstrates proper and safe body mechanics as taught in "Back Safety" program.
• Maintains familiarity with Material Safety Data Sheets (MSDS).
• Additional Duties/Comments:
  
  

VII. Continuing Education

• Possesses and maintains cognitive and technical knowledge and the ability to progressively manage care delivery across the continuum of care.
• Demonstrates commitment to ongoing professional growth.
• Actively contributes to performance improvement initiatives.
• Complies with mandatory organizational continuing education policy.
• Maintains organizational and departmental job specific competencies.
• Additional Duties/Comments:
  
  

Competency Assessment

The process of ensuring that each employee demonstrates continued ability to perform the tasks, duties, and responsibilities of his/her position in a competent fashion. Following are the competency standards for the position. Indicate how the employee demonstrates competency relative to the standard listed by checking the appropriate boxes.

Departmental Competency

• Demonstrates efficiency and appropriate use of information systems (Physician Billing, E-mail, internet, EVS verification and PA Medicaid software applications).
• Demonstrates and facilitates appropriate use of copier/printer, fax machine, communication, and log books.
• Demonstrates effective knowledge of medical terminology, procedure tray set-up, room set up by procedure, basic first aid, administration of injectable drugs, specimen collection, medical/surgical aseptic techniques.
• Demonstrates appropriate technique/procedure for pulmonary function tests, use of nebulizer, care of surgical instruments and sterilization, visual acuity testing, taking of vital signs, bandaging skills, EKG, blood glucose monitoring use and controls.
• Demonstrates appropriate knowledge of phlebotomy procedures.
• Displays efficiency in maintaining pharmaceutical stock items.
• Demonstrates proper and accurate charting of patients and procedures, use of medical records .
• Demonstrates accuracy with details and strong organizational skills.
• Facilitates and maintains current CPR certification.
• Additional Duties/Comments:
  
  

Minimum Qualifications

• Graduate from an approved Medical Assistant education program
• Certified or Registered MA or equivalent credential
• Prior Medical Assistant experience preferred.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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