Medical Assistant

Aga-LLC; Stockbridge (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

United Digestive's Medical Assistant supports physicians and management with clinical, clerical, and organizational tasks revolving around patient care. Manages patient charts, triages, collects patient history, and provides physical assessments as delegated by the physicians.

The role requires 2–3 years of specialty clinical experience with gastroenterology preferred; CMA/RMA certification and CPR preferred; strong EMR and Microsoft Office proficiency expected.

Qualifications

• Current Certified or Registered Medical Assistant, or equivalent experience.
• CPR certification preferred.
• 2-3 years of specialty clinical experience, gastroenterology preferred.

Responsibilities

• Monitors schedule and organizes patient flow for physician visits or procedures.
• Triage patients, collect history, and provide assessments as delegated.
• Schedules and obtains results for testing and procedures; communicates results to physicians and patients.
• Performs or assists with in-office ancillary services and procedures.
• Manages patient charts and scans forms into the EMR promptly.
• Prepares charts in the EMR before visits according to process.
• Enters prescription refill requests into the EMR; ensures medications are up to date.
• Maintains exam rooms with regards to sterilization, supplies, and equipment.
• Counsels patients on treatment or procedures; handles inquiries via email/voicemail.
• Ensures HIPAA compliance and confidentiality; supports payment-related information requests.
• Attends staff meetings; cross-trains in other office functions as directed.
• Performs other duties and special projects as assigned.
• Travel may be required as business needs dictate.

Skills

Medical assistant

Customer service

Communication

HIPAA compliance

Multitasking

EMR proficiency

Education

Certified Medical Assistant (CMA) or Registered Medical Assistant

CPR certification preferred

Tools

EMR systems

Microsoft Office

Job description

GENERAL SUMMARY OF DUTIES: United Digestive’s (UD) Medical Assistant is responsible for assisting physicians and management with all clinical, clerical, and organizational tasks revolving around patient care. Manages patient charts and assumes responsibility for resolving patient requests including test results, prescription refills, and general healthcare questions.REPORTS TO: Practice ManagerRESPONSIBILITIESDuties include but are not limited to:Monitors schedule and organizes patient flow for physician office visits or in-office proceduresAccompanies patients to exam room, triages, collects patient history, and provides physical assessments as delegated by the physiciansSchedules and obtains results for testing, procedures, and other services as ordered by the physician; interprets and accurately communicates results to physicians and patients as necessaryPerforms or assists physician with in-office ancillary services, procedures, and specialty servicesManages patient charts to ensure clinical information is complete, including scanning forms into the EMR in a timely mannerPrepares charts in the EMR prior to the physician visit according to practice processHas knowledge of drug uses and dosage requirements; ensures sample medications are up to dateEnters requests for prescription refills into the EMRPerforms upkeep for exam rooms with regards to sterilization and infection control, supplies, and equipmentAccurately provides or counsels patients and/or relatives with pertinent information regarding medical treatment or proceduresAnswers emails and voicemails and returns patient calls in a timely and efficient mannerCompletes requests for information from other UD staff and ensures that they are handled promptly and effectively to guarantee payment on patient accountsAbides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient informationParticipates in staff meetings as directed by the Practice ManagerCross trains and performs other office functions including phone triage, check-in/check-out, scheduling, pre-certification, or other duties as directed by the Practice ManagerPerforms any other duties and/or special projects as assignedREQUIRED EDUCATION, SKILLS & EXPERIENCECurrent Certified or Registered Medical Assistant, or equivalent experience required; CPR certification preferred; 2-3 years of specialty clinical experience, gastroenterology experience preferred. Medical Assistant must be computer literate and able to operate various healthcare systems and multiple Microsoft Office applications.ADDITIONAL SKILLS AND EXPERIENCEMedical Assistant must have or be able to:Provide a high level of customer service at all timesThe ability to deal with patients, visitors, co-workers, and physicians with courtesy and respectDisplays a professional outgoing warm and helpful attitudePossesses compassion for dealing with people who are ill and need helpPlan, prioritize, and complete multiple tasks as delegatedWork under pressure; assess, respond to, and communicate issues in a timely mannerCommunicate clearly with patients and coworkers through the telephone, email, EMR messaging, and in-personInterpret and apply clinical and non-clinical policies and proceduresBe reliable, punctual, and able to work independentlyPHYSICAL/MENTAL/ENVIRONMENTAL DEMANDSRequires sitting and standing associated with a normal office environment. Travel required as business needs dictate.