Medical Assistant

United-Digestive; Clayton (GA); On-site; USD 34,000 - 42,000; Full time

Job summary

United Digestive is seeking a Medical Assistant to support physicians and management with clinical and clerical tasks. You will manage patient charts, triage, prepare EMR records, and assist with in-office procedures.

Ideal candidates have 2–3 years of specialty clinical experience, preferably in gastroenterology, and a current CMA/RMA certification with CPR preferred. This on-site role collaborates across teams and requires strong customer service and communication.

Qualifications

• Current Certified or Registered Medical Assistant, or equivalent experience required.
• CPR certification preferred.
• 2-3 years of specialty clinical experience, gastroenterology experience preferred.

Responsibilities

• Monitors schedule and organizes patient flow for physician office visits or procedures.
• Accompanies patients to exam room, triages, collects patient history, and provides physical assessments as delegated.
• Schedules and obtains results for testing, procedures, and other services; interprets results to physicians and patients.
• Performs or assists with in-office ancillary services, procedures, and specialty services.
• Manages patient charts, entering information into EMR in a timely manner.
• Prepares charts in the EMR prior to visits according to practice process.
• Communicates test results and prescription refill information to physicians and patients.
• Maintains HIPAA compliance and confidentiality; supports staff meetings and other duties as assigned.

Skills

Customer service

Communication

Professionalism

Multitasking

Reliability

Education

Certified/Registered Medical Assistant

Tools

EMR systems

Microsoft Office

Job description

GENERAL SUMMARY OF DUTIES: United Digestive’s (UD) Medical Assistant is responsible for assisting physicians and management with all clinical, clerical, and organizational tasks revolving around patient care. Manages patient charts and assumes responsibility for resolving patient requests including test results, prescription refills, and general healthcare questions.REPORTS TO: Practice ManagerRESPONSIBILITIESDuties include but are not limited to:Monitors schedule and organizes patient flow for physician office visits or in-office proceduresAccompanies patients to exam room, triages, collects patient history, and provides physical assessments as delegated by the physiciansSchedules and obtains results for testing, procedures, and other services as ordered by the physician; interprets and accurately communicates results to physicians and patients as necessaryPerforms or assists physician with in-office ancillary services, procedures, and specialty servicesManages patient charts to ensure clinical information is complete, including scanning forms into the EMR in a timely mannerPrepares charts in the EMR prior to the physician visit according to practice processHas knowledge of drug uses and dosage requirements; ensures sample medications are up to dateEnters requests for prescription refills into the EMRPerforms upkeep for exam rooms with regards to sterilization and infection control, supplies, and equipmentAccurately provides or counsels patients and/or relatives with pertinent information regarding medical treatment or proceduresAnswers emails and voicemails and returns patient calls in a timely and efficient mannerCompletes requests for information from other UD staff and ensures that they are handled promptly and effectively to guarantee payment on patient accountsAbides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient informationParticipates in staff meetings as directed by the Practice ManagerCross trains and performs other office functions including phone triage, check-in/check-out, scheduling, pre-certification, or other duties as directed by the Practice ManagerPerforms any other duties and/or special projects as assignedREQUIRED EDUCATION, SKILLS & EXPERIENCECurrent Certified or Registered Medical Assistant, or equivalent experience required; CPR certification preferred; 2-3 years of specialty clinical experience, gastroenterology experience preferred. Medical Assistant must be computer literate and able to operate various healthcare systems and multiple Microsoft Office applications.ADDITIONAL SKILLS AND EXPERIENCEMedical Assistant must have or be able to:Provide a high level of customer service at all timesThe ability to deal with patients, visitors, co-workers, and physicians with courtesy and respectDisplays a professional outgoing warm and helpful attitudePossesses compassion for dealing with people who are ill and need helpPlan, prioritize, and complete multiple tasks as delegatedWork under pressure; assess, respond to, and communicate issues in a timely mannerCommunicate clearly with patients and coworkers through the telephone, email, EMR messaging, and in-personInterpret and apply clinical and non-clinical policies and proceduresBe reliable, punctual, and able to work independentlyPHYSICAL/MENTAL/ENVIRONMENTAL DEMANDSRequires sitting and standing associated with a normal office environment. Travel required as business needs dictate.