Medical Assistant

Shriners Children’s Hospital; St. Louis, Northern (MO, KY); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Assistance

Retirement Matching

Job summary

Shriners Children’s Hospital is seeking a Medical Assistant to support clinic operations in a pediatric setting. You will perform clinical and clerical duties, room patients, document during visits, and assist with minor procedures while maintaining patient safety and confidentiality.

The role requires strong communication and teamwork, with opportunities to support Telehealth services and care coordination across departments. On-site at multiple U.S.

Qualifications

• Certification options include CMA, RMA, CCMA, NCMA.
• BLS certification required within 30–90 days of hire.
• Spanish proficiency and EMR experience are preferred but not required.

Responsibilities

• Escort patients to exam rooms and verify identity.
• Record vitals, medication and history during visits.
• Assist with minor procedures and cast room care.
• Maintain supplies and infection control in clinical areas.
• Support Telehealth intake and patient education as needed.
• Enter patient data into Epic and coordinate with care teams.

Skills

Medical Assistant Certification

BLS Certification

Spanish proficiency

Tools

EMR Systems

Job description

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status.

Job Description

The Medical Assistant (MA) will support and facilitate clinic operations by performing clinical, clerical, and technical duties, including patient rooming, documentation during visits, assisting with minor procedures, managing supplies, supporting Telehealth services when applicable, and flexing to administrative support when needed. This role requires strong communication skills, clinical competence, and the ability to work both independently and collaboratively to ensure an optimal care experience for patients and families.

We invite you to explore the many rewarding career paths at Shriners Children’s, from clinical and non-clinical positions to education and research opportunities. We’re always looking for driven, compassionate professionals to join our team as nurses, physical therapists, medical assistants, administrative staff and much more. No matter where you’re located, you’ll find openings at our Shriners Children’s facilities across the U.S., in Canada and Mexico and at our corporate headquarters in Tampa, Florida.

Key Responsibilities

• Escort patients from waiting room(s) to exam room(s), confirming date of birth and ensuring patients are in the proper attire required for their visit
• At relevant sites, MAs will walk patients to radiology or POPs rooms/waiting areas, in addition to rooming for clinic
• Obtain patient vitals (height, weight, temperature, pulse, BP, etc.), draw blood, and conduct basic medical history (including chief complaint, medication history, social history, and family history)
• Monitor and report patient condition throughout their visit
• Ensure infection prevention protocols are followed
• Conduct Telehealth intake tasks – document vitals, medical history, and encounter details
• Escort patients to check out and update rooming status in Epic
• Monitor Epic DAR and communicate with all relevant teams (front desk, radiology, POPs, etc.) to ensure timely rooming and patient handoffs
• Direct physicians and APPs to patient rooms based on Epic DAR status
• Communicate effectively with patients, families, and other staff; provide patients with updates on delays, next steps, and answer non-clinical questions
• Assist in patient education regarding casting care, surgical prep, and discharge instructions
• Maintain patient confidentiality
• Prepare exam rooms daily; stock and maintain supplies and equipment
• At relevant sites, support cast room setup, cleaning, and supply management
• Troubleshoot clinical equipment and coordinate service as needed
• Participate in outreach clinics and support continuity of care initiatives
• Prepare and manage Telehealth rooms and equipment
• Accurately input patient data (vitals, medications, allergies, immunizations, and intake notes) into Epic
• Compile and share departure summaries with patients
• Support follow-up scheduling and direct patients
• Perform clerical duties including copying, faxing, scanning, and other correspondence handling
• Clean exam rooms between patients
• Support Physician Clinic order entry process according to established SCMG guidelines and workflows
• Maintain current CMA and Basic Life Support (BLS) certifications
• Attend required meetings, in-services, and complete ongoing education, and competency training
• Participate in department performance improvement and safety training

Required Qualifications

• Medical Assistant Certification Acceptable certifications include, but are not limited to: CMA, RMA, CCMA, NCMA.
• Required in states where certification is mandated by law or regulation.
• In non-mandated states, certification is preferred but not required.
• Basic Life Support (BLS) Required within 30-90 days of hire.

Preferred Qualifications

• 1 year Pediatric/Ambulatory Care EMR Systems
• Spanish proficiency is preferred
• Familiarity with Microsoft Office tools, HIPAA, infection control, and patient safety protocols is preferred

Compensation

Compensation is determined based on years of relevant experience and departmental equity.

Benefits

Eligible Shriners Children’s employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance, retirement matching and so much more!