Medical Assistant

150 Shriners Hospitals for Children; St. Louis (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Shriners Children’s is seeking a Medical Assistant to support and facilitate clinic operations, including patient rooming, vitals collection, documentation in Epic, and assisting with minor procedures. Exceptional communication and the ability to work independently and with teams are essential. The role requires CMA/RMA/CCMA/NCMA certification and BLS, with opportunities across our U.S.

facilities. We value compassionate care and adherence to infection prevention protocols, with ongoing training

Qualifications

• Medical Assistant Certification (CMA/RMA/CCMA/NCMA) required or preferred.
• BLS certification required within 30–90 days of hire.
• Spanish proficiency is preferred.

Responsibilities

• Escort patients to exam rooms and verify date of birth and attire.
• Obtain patient vitals and document medical history during visits.
• Maintain infection prevention protocols and assist with minor procedures.

Skills

Spanish proficiency

Education

Medical Assistant Certification CMA/RMA/CCMA/NCMA

BLS Certification

Tools

EMR Systems

Microsoft Office

Job description

Company Overview Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status.

This role is a Medical Assistant (MA) that supports and facilitates clinic operations by performing clinical, clerical, and technical duties, including patient rooming, documentation during visits, assisting with minor procedures, managing supplies, supporting Telehealth services when applicable, and flexing to administrative support when needed. This role requires strong communication skills, clinical competence, and the ability to work both independently and collaboratively to ensure an optimal care experience for patients and families.

Key Responsibilities:

• Escort patients from waiting room(s) to exam room(s), confirming date of birth and ensuring patients are in the proper attire required for their visit
• At relevant sites, MAs will walk patients to radiology or POPs rooms/waiting areas, in addition to rooming for clinic
• Obtain patient vitals (height, weight, temperature, pulse, BP, etc.), draw blood, and conduct basic medical history (including chief complaint, medication history, social history, and family history)
• Demonstrates competency in the application, removal, maintenance, modifications of cast and splints
• Monitor and report patient condition throughout their visit
• Ensure infection prevention protocols are followed
• Conduct Telehealth intake tasks – document vitals, medical history, and encounter details
• Escort patients to check out and update rooming status in Epic
• Monitor Epic DAR and communicate with all relevant teams (front desk, radiology, POPs, etc.) to ensure timely rooming and patient handoffs
• Direct physicians and APPs to patient rooms based on Epic DAR status
• Communicate effectively with patients, families, and other staff
• Provide patients with updates on delays, next steps, and answer non-clinical questions
• Assist in patient education regarding casting care, surgical prep, and discharge instructions
• Maintain patient confidentiality
• Prepare exam rooms daily; stock and maintain supplies and equipment
• At relevant sites, support cast room setup, cleaning, and supply management
• Troubleshoot clinical equipment and coordinate service as needed
• Participate in outreach clinics and support continuity of care initiatives
• Prepare and manage Telehealth rooms and equipment
• Accurately input patient data (vitals, medications, allergies, immunizations, and intake notes) into Epic
• Compile and share departure summaries with patients
• Support follow-up scheduling and direct patients
• Perform clerical duties including copying, faxing, scanning, and other correspondence handling
• Clean exam rooms between patients
• Support Physician Clinic order entry process according to established SCMG guidelines and workflows
• Maintain current CMA and Basic Life Support (BLS) certifications
• Attend required meetings, in-services, and complete ongoing education, and competency training
• Participate in department performance improvement and safety training

Required Qualifications:

• Medical Assistant Certification – Acceptable certifications include, but are not limited to: CMA, RMA, CCMA, NCMA
• Required in states where certification is mandated by law or regulation. In non-mandated states, certification is preferred but not required.
• Basic Life Support (BLS) Required within 30-90 days of hire

Preferred Qualifications:

• 1 year Pediatric/Ambulatory Care
• EMR Systems
• Spanish proficiency is preferred
• Familiarity with Microsoft Office tools, HIPAA, infection control, and patient safety protocols is preferred
• Prior casting experience

Compensation is determined based on years of relevant experience and departmental equity.

We offer innovative, compassionate care and leading research that enhances the quality of life for children and families. We invite you to explore the many rewarding career paths at Shriners Children's, from clinical and non-clinical positions to education and research opportunities. We’re always looking for driven, compassionate professionals to join our team as nurses, physical therapists, medical assistants, administrative staff and much more.

No matter where you're located, you'll find openings at our Shriners Children’s facilities across the U.S., in Canada and Mexico and at our corporate headquarters in Tampa, Florida.

Eligible Shriners Children’s employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance, retirement matching and so much more!