Medical Assistant

Kaiser Permanente; Santa Clara (CA); Hybrid; USD 42,000 - 61,000; Full time

Job summary

Kaiser Permanente in Santa Clara, CA is seeking a Medical Assistant to support physicians during examinations, prep treatment rooms, and assist with patient care.

You will interview patients, measure vitals, document information in the medical record, perform routine labs, handle supplies, and help with injections. A strong focus on customer service, teamwork, and adherence to policy is essential; BLS certification is required.

Qualifications

• Six months of clinical experience or Kaiser externship.
• High School Diploma or GED; CA Medical Board MA program completion.
• Basic Life Support (BLS) certification.
• Ability to read, write, and comprehend medical information.
• Willingness to work in Labor Management Partnership environment.
• Proficiency with personal computer operations.

Responsibilities

• Interviews patients, measures vitals and records info in medical records.
• Prepares rooms and assists clinicians with patient care.
• Maintains supplies, inventories, orders, cleans, and sterilizes instruments.
• Schedules appointments and performs clinical tasks; may administer meds or injections.
• Performs data entry and other department-specific tasks.
• Provides customer service per Medical Center standards.
• Supports teamwork and handles conflicts constructively.
• No supervisory responsibilities.

Skills

Interpersonal skills

Patient care

Teamwork

Communication

Attention to detail

Education

High School Diploma/GED

Medical Assistant program completion (CA)

Tools

Personal computer proficiency

Job description

Job Summary:

Assists in examination and treatment of patients under the direction of the Physician and/or Designee.

Essential Responsibilities:

• Interviews patients and measure vital signs and other pertinent information as required by department. Records information in patients medical record. Prepares treatment rooms and patients for examination. Assists clinician with care of the patient. Inventories, orders and replenishes medical supplies and materials. Gives treatments and performs routine laboratory tests as required by department.
• Schedules appointments, performs clinical tasks and completes appropriate forms as required by department. May be responsible for administering medications, including injections. May be responsible for cleaning, processing, sterilizing and checking instruments. Performs computer data entry functions. Performs clinical/technical skills specific to the department. Performs other related duties as necessary. Customer Service: Practices customer service standards as defined by the Medical Center and specified department.
• Anticipates the customers needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved. Promptly responds to alarms and patient requests. Facilitates the customers ability to utilize resources. Assures a clean, orderly, and functional work environment. Team Commitment: Is an effective team member who is flexible, cooperative, and willing to assist others.
• Manages difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions. Acts as a resource and mentor to new employees, students, and other team members. Actively participates in departmental professional development activities. Adheres to Attendance Policy. Supports a collaborative labor-management partnership environment.
• Supervisory Responsibilities: This job has no supervisory responsibilities.

Grade 180

Basic Qualifications:

Experience

• Minimum six (6) months of experience or successful completion of Kaiser Permanente externship.
• Per the National Agreement, current KP Coalition employees have this experience requirement waived.

Education

• High School Diploma/GED.
• Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California.

License, Certification, Registration

• Basic Life Support

Additional Requirements:

• Ability to read, write, and comprehend medical information.
• Ability to effectively present information, both verbal and written.
• Must be willing to work in a Labor Management Partnership environment.
• Refer to Position Specifications outlined in the appropriate collective bargaining agreement.
• Demonstrated ability to use personal computer.
• Medical Terminology Certificate or equivalent experience.

Preferred Qualifications:

• N/A