Assistant, Medical II

Kaiser Permanente; Alpharetta (GA); On-site; USD 37,000 - 48,000; Full time

Job summary

Kaiser Permanente in Alpharetta, GA seeks a Medical Assistant to support providers and nurses during patient encounters. You will collect clinical information, conduct point of care testing, and ensure exam rooms are ready for visits, while assisting with examinations and procedures.

You will document care in the EMR, participate in quality improvement, and schedule follow-ups as ordered, while maintaining patient safety and high service standards.

Qualifications

• 1000 hours of back-office experience required within 1 year.
• High School Diploma or GED required.
• Medical Assistant Certification or equivalent required.
• Basic Life Support (BLS) required at hire.
• Customer service aptitude demonstrated through assessment.

Responsibilities

• Adheres to Kaiser Permanente policies and procedures and applicable laws.
• Utilizes effective communication and interpersonal skills with patients and healthcare team.
• Completes patient intake including vital signs and screening.
• Identifies care gaps and schedules care gap visits.
• Prepares consent, school, and work forms for provider review.
• Maintains exam rooms with supplies and equipment.
• Performs point of care testing.
• Administers immunizations and medications within scope.
• Assists with examinations and minor procedures.
• Documents patient care and education in the EMR.
• Participates in Unit Based Teams and quality improvement.

Skills

Communication skills

Customer service

Team collaboration

Education

High School Diploma or GED

Medical Assistant Certification

BLS certification

Job description

Job Summary:

Within a team environment, provides support to providers and nurses during patient care encounters. Collects clinical information, completes point of care testing, ensures exam rooms are clean and stocked for patient visits, assists practitioners with examinations, treatment, or procedures, administers prescribed medications within scope, performs follow-up care per provider instructions, and schedules follow-up appointments as ordered. Resolves patient concerns promptly and maintains departmental quality Improvement standards.

Essential Responsibilities:

• Adheres to Kaiser Permanente policies and procedures, principles of responsibilities, and applicable local, state, and federal laws.
• Utilizes effective communication and interpersonal skills when interacting with patients and members of the healthcare team.
• Completes patient intake, including vital signs, height, weight, and hearing and vision screening, as indicated.
• Identifies care gaps and schedules care gap visits/procedures, as indicated.
• Prepares consent, school, and work forms for provider to review and sign.
• Ensures exam rooms are clean and stocked with essential supplies and equipment for patient visits/procedures.
• Completes point of care testing.
• Administers in-scope immunizations and medications, as ordered, and provides patients with the most recent Vaccine Information Statement (VIS).
• Assists practitioners with examinations, including positioning and draping the patient, passing instruments in a sterile manner, and assisting with minor procedures.
• Documents patient care and education in the electronic medical record.
• Actively participates in Unit Based Team (UBT) and staff meetings, department-specific education, and quality improvement initiatives.
• May perform other in-scope duties as assigned.

Basic Qualifications:

Experience

• 1000 hours of back-office experience required (within 1 year).

Education

• High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• Medical Assistant Certificate from American Association of Medical Assistants OR Registered Medical Assistant from American Medical Technologists OR Registered Medical Assistant from American Allied Health OR NCCT National Certified Medical Assistant from National Center for Competency Testing OR Registered Medical Assistant from American Association of Medical Personnel OR Certified Clinical Medical Assistant from National Healthcareer Association

• Basic Life Support required at hire

Additional Requirements:

• Customer service aptitude demonstrated through Customer Service Assessment.

Preferred Qualifications:

• N/A