Medical Assistant

Golden State Dermatology; Pleasanton (CA); On-site; USD 28,929 - 34,440; Full time

Benefits offered by this job

40% off products and procedures

Comprehensive medical, dental, and vision benefits

Company-paid short and long-term disability

401(k) match up to 4%

Flexible spending accounts

Employee Assistance Program (EAP)

Exclusive discounts for theme parks and attractions

PTO from the first day of employment

Pet insurance

Job summary

Golden State Dermatology in Pleasanton is seeking a full-time Medical Assistant to ensure exceptional service and care for patients. You'll work with providers to guide patients through treatments, assist in surgical procedures, and support the front desk operations.

The ideal candidate should have customer service skills, experience in dermatology, and familiarity with EMR software. Benefits include medical, dental, vision insurance, and 40% off products and procedures.

Qualifications

• Customer service skills or a patient-centered mindset.
• Previous dermatology, healthcare, or aesthetics experience.
• Knowledgeable with insurance carriers (e.g., Medicare, commercial, HMO).
• Experience with EClinicalWorks, EMA, or other EMR software.

Responsibilities

• Prepare exam and treatment rooms with necessary instruments and supplies.
• Review patient history, visit reason, and medications.
• Assist with scheduling of patient’s tests and treatments.
• Assist dermatology providers during surgical procedures.
• Provide support to the front desk by answering phones and scheduling patients.

Skills

Customer service skills

Previous dermatology experience

Knowledge of insurance carriers

Experience with EMR software

Tools

EClinicalWorks

Job description

Job Details

Job Location: Pleasanton, Dang GSM - PLEASANTON, CA 94588. Position Type: Full Time. Salary Range: $21.00 - $25.00 Hourly.

Golden State Dermatology is a physician‑led and owned dermatology group rapidly expanding across California, with over 37 locations. We are a leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non‑surgical cosmetic skincare, anti‑aging, body contouring, and plastic surgery.

Travel Required between Pleasanton, Livermore, and Tracy.

Responsibilities

As a Medical Assistant, you’ll partner with providers and guide patients through their treatment. Your main goal is to ensure exceptional service for our patients, making them feel welcome, comfortable, and well‑cared for during their visit.

• Preparing exam and treatment rooms with necessary instruments and supplies. Ensures all treatment rooms are cleaned and stocked at the end of the workday.
• Reviewing patient history, visit reason, medications, and patient understanding of procedures, and making notes in EMA.
• Ensuring MIPS information is consistently and accurately completed in the medical record.
• Assisting with scheduling of patient’s tests and treatments.
• Assisting dermatology providers during surgical procedures, such as excisions, Mohs surgery, and cosmetic dermatology procedures.
• Providing support to the front desk by answering phones, scheduling patients, and assisting staff in determining the need for reception assistance once all back‑office duties are addressed.
• Cleaning and performing spore testing on the autoclave, following scheduled maintenance, and keeping accurate records.
• Checking the expiration dates on medications and samples, maintaining records of date checks. Keeping the biopsy book, slides, and pathology reports up to date, and recording results in patient charts.
• Processing prescription refills in accordance with established procedures. Ensuring authorization for prescriptions as needed.
• Consistently demonstrates responsibility in managing the pathology and culture log.
• The role involves substantial multitasking and task management to ensure timely completion of all responsibilities. Additional duties may be assigned by the Practice Manager based on the practice’s needs.

Skills (Optional)

• Customer service skills or a patient‑centered mindset.
• Previous dermatology, healthcare, or aesthetics experience.
• Knowledgeable with insurance carriers (e.g., Medicare, commercial, HMO).
• Experience with EClinicalWorks, EMA, or other EMR software.

Benefits

• 40% off products and procedures, as well as the ability to participate in free annual injectable events.
• Comprehensive medical, dental, and vision benefits.
• Company‑paid short and long‑term disability as well as life insurance.
• Safe Harbor 401(k) matches up to 4%.
• Flexible spending accounts and commuter benefits.
• Employee Assistance Program (EAP) counseling for the stresses of everyday life.
• Exclusive discounts for theme parks, attractions, hotels, concerts, and movie tickets.
• Employees accrue PTO from their first day of employment. Additionally, employees who work over 20 hours in a pay period are eligible for 9 paid holidays.
• Pet insurance to cover the healthcare needs of all your pets.

GSD strongly encourages employees to receive the COVID‑19 primary series vaccination.

Golden State Dermatology participates in the E‑Verify program. E‑Verify is a free, web‑based system that allows employers to confirm employees’ eligibility to work in the United States.

Golden State Dermatology is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants for employment and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.