Medical Assistant

Game Kings; Pittsburgh (Allegheny County); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Job summary

Lappen Eye Care in Pittsburgh is seeking a friendly ophthalmic assistant to join our team in a healthcare and retail setting. The ideal candidate will put patients first, excel at multitasking, and maintain strong attention to detail while handling scheduling, front-desk duties, and basic pre-exam tasks.

This role emphasizes dependable time management, teamwork, and the ability to adapt across Optical, Tech, and Front Desk duties.

Qualifications

• Experience in healthcare or retail environments preferred.
• Ability to greet and assist patients professionally.
• Strong time management and attention to detail.
• Reliable and punctual.

Responsibilities

• Greet patients and check them in/out.
• Assist with appointment scheduling via email, phone, and in person.
• Collect copays and balances; answer inquiries.
• Verify insurance and explain benefits; assist with pre-exam testing.
• Provide excellent customer service.
• Collaborate with team and communicate with colleagues.
• Cross-train and support Optical/Tech/Front Desk roles.

Skills

Customer service

Multitasking

Time management

Dependable

Interpersonal skills

Job description

Benefits:

• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off

Lappen Eye Care is looking for a new team player to join the family as an ophthalmic assistant. Our ideal candidate is someone who is excited to work with the public in a healthcare and retail atmosphere, understands the patient always comes first, and has the ability to multitask while focusing on the small details. This position will require someone with excellent time management skills and someone who is dependable. We are looking to fill this position immediately.

JOB DUTIES:

Greet patients, check patients in and out for their appointment. Assist patients with scheduling appointments via email, phone and in person

Collect copays and balances for patients Answer phones and assist patients with inquiries regarding orders and appointments.

Verify patient's insurance and assist patients with understanding their benefits Assist patients with pre-examination testing

Customer Service – Must exhibit excellent customer service skills, ensuring each patient interaction exceeds their expectations.

Team Player – Must be a team player and able to effectively communicate with fellow co-workers, supervisors, and managers

Cross-Training – This role will require the candidate to cross-train and assist other roles in the office as needed. (Optical, Tech, Front Desk) Ability to be flexible with work environment.